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The Star, Sydney

  1. Pyrmont
  2. Pyrmont Casi̇no

Reviews, get directions and contact details for The Star, Sydney

The Star, Sydney
Glam casino resort with a nightclub, a spa & live entertainment, plus multiple restaurants & bars.
Address: 20-80 Pyrmont St, Pyrmont NSW 2009, Australia
State: New South Wales
City: Pyrmont
Zip Code: 2009


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
Reviews
We stayed at The Star in October for 3 nights in a Superior King room. Initially we were super impressed by the room. It was spacious, well furnished and the bathroom seemed great. However, each morning the lights would come on by themselves anywhere between 12am and 4 am. Even when turned off they would turn themselves on again. We complained to reception every day and yet it continued to occur. We also found issues with the door entry to the room intermittently. The towels provided looked like cleaning towels. They were standard size and completely frayed. Furthermore the vent in the bathroom had the most disgusting mould in it. As nothing had been fixed during our stay despite our regular reporting of it although we were told it was fixed I sent an email once we got home to advise them of it. Their first solution was to call at 9.30pm Sydney time to discuss the day after my complaint. When we finally made contact their solution to our disappointing stay and ruined experience was to offer an upgrade on our next stay should we book the same room, pay full price, and then email to request the upgrade. This however was capped at 2 nights when we had stayed for 3 and was not available during any block out periods which were not defined and they stated we must book first and then request which could ultimately result in not receiving the upgrade. I am disgusted by the room and the customer service during and thereafter from The Star.nnThe only thing I can say that is positive is that the restaurant Cucina Porto at The Star is delicious. The accommodation, had it been just one or two things once would be fine but the amount of things and lack of response was disgusting.
10 years ago this place was great, just stopped in Sydney for couple days and no idea what on earth has become of this once great casino.nNo atmosphere, feels like trying enter a prison not that iv ever been to a prison but staff all so very stiff and unwelcoming then we put keno on, purchased a beer, tried multiple pokie machines none would work - finally found assistance - need a membership to play pokies now. So we stuffed around joining up. Won some money on keno in the meantime - couldn’t work out how to collect - then staff told us can’t collect keno at casino anymore need to go to Pyrmont hotel up the roadnnBlows my mind, must be some serious issues with the casino if they can’t pay out keno anymore
The star casino might just one the best casinos to exist in Australia. They offer a premium experience with the countless table games offered as well as the numerous numbers of pokie machines! The star has several quality restaurants within the premises, perfectly filling the gaps of delicious foods! I come here rarely, and every time I do, I enjoy myself to the outstanding potential the star casino offers!
Very bad experience, after smoking back to continue, the manager suspected that the chip is wrong, need to prove my identity. I think this is the worst experience for a tourist and highly recommended. In contrast, the star in Brisbane is a great experience.
It’s a gorgeous casino which is a shame because it seems like very few people are interested in being here.nnWe visited on a Friday night and there were heaps of empty tables and no “vibe” at all.nnFor those visiting, Australia has some strict gaming rules so every single person needs to sign up for a loyalty card before gambling at all. This process took about 15 minutes.nnOtherwise, as mentioned, everything looks brand new. Splendid viewing experience with some great restaurants.
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The Star, Sydney map

Directions to The Star, Sydney with public transportation

The Star Light Rail 90 meters
389
L1
Union Square, Harris St 160 meters
389
740s
Miller St Before Harris St 230 meters
501
Pirrama Rd Before Darling Island Rd 240 meters
389
740s
Pyrmont Bay Light Rail 270 meters
L1

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