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Reviews, get directions and contact details for The Ritz Resort

The Ritz Resort
Address: 8 Philip Ave, Broadbeach QLD 4218, Australia
Phone: (07) 5531 5651
State: Queensland
City: Broadbeach
Zip Code: 4218


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 9:00 AM – 12:00 PM


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Reviews
Great spot for me and my friend to celebrate her 50th with the kids. Apartments nice size and clean and tidy. Great location with play park, beach, restaurants and shops near by. Only downside was it seems the residents are not so open to holiday makers. We met one who seemed really upset that we had visitors making a total of four kids playing in pool. Calling it a party downstairs in pool area whilst in lift. Found this a bit average given it’s holiday accommodation and meant to be family friendly.
Great accomodation option if you're looking for convenience of walking to Pacific Fair, the beach and playgrounds at Broad Beach. Hotel is a little tired. Our room had been renovated so it was more modern. Great option to sleep comfortably and be independent with full kitchen facilities and spa, pool, gym and BBQ. Highly recommend for families to be close to shops and parks and restaurants.
Rooms very basic and overpriced. Place is very tired. The room we stayed in was supposed to be recently refurbished but the bathrooms were original, as were the bedrooms and the furniture was old. Good location if that's what you're after.Rooms: 2/5
Had a great stay at the Ritz! Close to the beach and very friendly service. Not a massive building, which suited our family of 5.Rooms: 5/5
The location is great, however we were in a ground floor apartment facing the street with no garden, no privacy whatsoever, so we had all the blinds pulled down the whole time we were there. The rest of the resort looked quite nice so it would be worth checking you're not in that unit 102. Recommend you bring your own toiletries – there were just two tiny squares of paint-stripper soap and a tube of detergent aka conditioning shampoo. Overall, you can't beat the location and the service was friendly and helpful, but it's 'quite nice', nothing flash. Walkability: Near the beach, the surf club, great restaurants and cafes, everything is walking distance and it's not on a main drag so isn't too noisy.
Large, clean, quiet, well equiped 2 bed apt with sea view. Very comfortable. Walking distance to lots of Restaurants, cafes, Oasis Centre, Pacific Fair, Casino, RSL Very friendly hosts, would certainly stay again. Thank you for a great restful stay.
The Ritz has a fantastic location with a 2 minute walk to broadbeach beach and a 5 minute walk to broadbeach shops and restaurants. The rooms are clean, tidy and spacious. The resort has a nice pool and spa for quests and included parking. Would highly recommend. Walkability: Short walk to beach and shops
The staff were great to deal with and very friendly. The property was ideally located, close to shops, beach, parks and transport. The property was well maintained and clean. The room we had was spacious and was a great size for a family with older children. There was also a heated outdoor pool which we really enjoyed as it was quite deep and it suited adults and older children rather than younger children. The whole family enjoyed their stay here and I would recommend it.
We stayed here from 24/2-1/3 2022, our stay was excellent with a clean decent sized apartment, comfortable beds and ample amenities. If you’re looking for a modern, comfortable stay with the beach and shops in close proximity this is the place to go. Staff are lovely, friendly and always have a smile on their face whilst walking through reception. Booking directly reduced our accomodation by 5%!. Will be back next time I’m on the Gold Coast : Thanks again, Nathan
Continued from previous review : She then came out and with a patronising smirk on her face said to me, that she is sorry but the transaction does not appear on her statement, but she is sorry that everything turned out this way, and offered for me to stay longer with them at the cheaper rate whilst quoting the higher rate to me, and offered a bottle of cheap wine. Which could hardly be considered as apologies after the damage that she had done. Basically the management of this place has customer service as the least of their priorities and has very little regard or understanding about the guests that are there so stay and trying to enjoy their hard earned holiday break! Would highly recommend to get accomodation at Pacific resort at 2 Albert ave Broadbeach, they would be on the opposite side of the spectrum to these business owners/managers, who will actually do what they can to make your stay wonderful!
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