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The Hills Private Hospital, Windsor Rd

  1. Baulkham Hills
  2. Baulkham Hills Transit Station

Reviews, get directions and contact details for The Hills Private Hospital, Windsor Rd

"Welcome to The Hills Private HospitalAs a 111 patient-bed rehabilitation and mental health facility, recognised for high quality patient-focused care.Both our rehabilitation unit and our dedicated mental health facility, the Windsor Road Private Clinic, contribute to the provision of a multidisciplinary service catering for the various stages of patient care from inpatient to day programs.These specialised private services are tailored to meet the needs of each individual with a particular emphasis on continuity of care. Drawing upon best practice research approaches derived from established evidence based programs, our range of services demonstrate both clinical efficacy and satisfaction amongst our participants."
Address: Baulkham Hills NSW 2153, Australia
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


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Reviews
A family member has been in here' for a month or so.. The atmosphere I got when I walked in was bland. Boring. And lifeless. This needs to change and the residents should be made to feel welcome .. ... while most of the nurses were lovely with my family member.. they were never on time giving meds etc and family member had to chase them down for things .this is not all nurses. The house dr is a complete bleep.. I feel he is only there for a paycheck. He even sent family member home with incorrect meds. And or wrong forms not signed so they can't get meds for another day or so .he just walked around in a daze and wasn't on top of patient care at all. He really needs to be replaced asap before something serious happens. From what I saw the food was ok. Still could be improved The cafe at there wqs extremely pricey.. the sofr drinks they sold us were off on both occasions we bought there.. also the croissant made family member sick For a private hospital that people pay for i would not reccomend this place sorry .esp with the stupid house dr there.Please replace him with a Dr that actually cares and visits patients daily
This is on behalf of my mum who had hip surgery. She got a cocktail of medication one for pain which was too strong for her and made her feel sick , one to stop her feeling sick as she couldnt keep anything down. Then they were giving her more medication to make her go to the toilet. All contradicting to one another and it made her extremely unwell. Also after leaving she was given a pack of medication 4 different types for another patient. As my mum is elderly she didn’t realise the medication wasn’t for her. We didn’t bother saying anything at the time as we were more concerned about my mums declining health. The medication was for heartburn and blood pressure etc which she has never suffered from and lucky she didn’t have any side effects from this as I spotted it a day after she got home so she had only been taking it for a day. Was not impressed with the staff as they were always standing around chatting when my mum needed assistance to go to the toilet she had to hold on and listening to them just talking about their private life while my mum waited to be take to the toilet was very upsetting.
was a in there didn't like it and still getting phone calls do more of porgams they need stop calling its up 3 or 4 times a week about doing mental health programs I have fish the treatment and gotten clearance from my own doctors
Over the past 3 years I have unfortunately had to have 3 extended hospital admissions. My work has also involved visiting many other hospitals both public and private. My recent stay at this hospital will be memorable for all the right reasons. My journey started by being transferred from another hospital by John, the Hills patient transfer driver who was very friendly and professional in my transfer. Then I was met by Rob at reception for the obligatory paperwork. Rob is something of a legend. Having had previous admissions here I was pleased to see him again. He has a great skill in making people welcome and giving them assurance they are in good hands. Every staff encounter I had was positive. Doctor Nario looked after me last year with my orthopaedic rehabilitation and again now with my cardiac rehabilitation. He listens intently, explains information in a way that is clear and ensures that no questions go unanswered. The nurses, physiotherapists and exercise physiologists were all compassionate and competent. They helped me from striving too hard to get back to normal living. The cleaners and meal service people had a genuine warmth about them that whilst it was a brief interaction you knew that they enjoyed what they did and were pleased to help make my stay a pleasant one. The food was excellent. The soups were clearly made in house and were delightful. The main meals fresh, flavoursome and well cooked. Too often I have had hospital food that was bland or undercooked, not here. The quantity of the food was more than enough and I never ordered the large meals because I could never have eaten that much. My road to recovery has had some bumps and will continue on for many, many months. I know for a fact though that my time at Hills private as an inpatient and soon outpatient has laid a critical foundation of recovery that will make that road more effective and pleasant. I highly recommend this hospital to those with high expectations.
Main issue with this hospital is the food they provide to the patients. breakfast, lunch & dinner. it has been a major issue for a long time and they still haven't fixed it. i really cant believe it is actually a private hospital. the food is very low quality uneatable. my mother stayed here and i had to bring her food from outside most days. complaint was made they did fix the quality of the food for 1-2 days then returned back to bad food. so its very interesting it can be done but they dont. the physio department were very helpful in her rehab and would be the main highlight only being a positive for this hospital. all other treatment was good but average. the hospital is old and has a depressing look & feel. needs a renovation to create a happy peaceful environment for their patients and people visiting. currently does not have a private hospital look. hospital needs a full review from consultants. thank you for reading my experience.
Visited three doctors, all are inefficient. Its a shame to see sub standard doctors. Friendly staff at the reception, but doctors and diagnosis is very disappointing. I believe medical passed outs students can do a better jobs than the doctors at this centre.
To anyone thinking of coming to this hospital DON'T. Nursing staff are excellent,physio average. Food is disgusting this is second time ive been here in 2 years. I complained to Marie the kitchen manager last time i was here she told me that everyone is happy with the food until i got other patients for their opinion and they agreed with me. Her reply then was she would look into it. I am here again nothing has changed.Food is very important for nutrition when you're recovering from sickness. Just because a majority of patients are elderly its no excuse to feed them rubbish because they dont complain. The saying out of sight out of mind doesn't go well with me.I will NEVER come here again. I will not let thi one slide . For a Private hospital its disgusting at over $1000 a day they could do much better
I can't thank the staff enough for the care I received in this hospital from the bus pick up drivers to reception, nursing staff including student and ains, the physio staff, doctors,cleaners and food delivery guys. Everyone polite and helpful in their own way. The food was excellent. Thank you so much for making my stay a wonderful experience. Jane Fonmanu rm126
I unfortunately had to stay at the mental health facility at the Hills Private hospital at Baulkham Hills but I could not speak more highly of the staff at the unit. The doctors, the nurse , the councillors and the kitchen and cleaning staff. They are all wonderful caring people. Nothing is a chore for them and they do everything with a smile on their face. My experience at the unit at a very low point in my life was very possitive and the programme was great.
Excellent rehabilitation hospital. Doctors, nurses, physiotherapists, domestic staff all caring and professional. Hot tasty meals. Good physio gym and hydrotherapy pool. A great place to help with recovery after hip and knee surgery. Outpatients physio and hydrotherapy great.
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