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The Good Guys Brighton

  1. Brighton
  2. Brighton East Furniture Store
  3. Brighton East General Contractor
  4. Brighton East Electronics Store
  5. Brighton East Store

Reviews, get directions and contact details for The Good Guys Brighton

The Good Guys Brighton

Story

DoingGood since 1952!

Address: 681 Nepean Highway, Brighton VIC 3186, Australia
Phone: (03) 8591 1100
State: Victoria
City: Brighton
Zip Code: 3186


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Had an issue with an Electrolux washing machine. Electrolux were good enough to give credit. Good Guys Brighton were super helpful and accommodating. Even the delivery drivers did a top job and set up the new machine. Five star
I had a wonderful experience purchasing a new washer, dryer, heater and microwave from the knowledgeable team at Good Guys Brighton, but what got the 5 stars was the customer service experience from Store Manager Tony Pisasale. I had a challenging experience with the washer brand directly that needed some support even through it wasn't the responsibility of the GG team. Tony went WELL beyond to help me fix the problem, and did it so generously during a very busy period. Thank you Tony, well done, 5 star customer service. I will be coming back for anything else I ever need in the future.
Excellent customer service for microwave and air fryer purchase.nnParking: easily accessible and plenty of spaces just turn in park and walk straight in convenient if you want to grab and go.nnProducts separated into two buildings: home appliances and home entertainment - I went into home appliances to purchase a microwave and air fryer.nnService: friendly, fast and helpful, provided product, comparisons, personal experience to provide me all the facts I needed to make a purchase decision.nnDisclaimer:nnI don’t like being in crowded stores - This is after Boxing Day on a weeknight so it wasn’t busy.nnI do my research before walking into a store because I loathe shopping. Not only was the experience painless but also enjoyable. Completely blown away by the rockstar service. Nora first provided me with assistance then Aida who helped bring out a box to the car - just perfect customer service, ladies thank you so much I really needed the microwave for night and you sorted it out straight away thank you!!nn10/10 I would shop here for this rock star customer service again!!
I wish to rate as negative. There are two sales guys were completely helpless, rolling eyes and small chats between when I was asking for help. I’d rather go somewhere with real professional sales which can truly guide the buyers.
The service was amazing, I was provided assistance by many staff when in doubt of which product to chose. The customer service here is impeccable and the variety of products that The Good Guys Brighton offers, is out of this world. Will definitely be coming here again.
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