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Reviews, get directions and contact details for The Doctors Bayfair

The Doctors Bayfair
Address: 42 Girven Rd, Mount Maunganui, Mt Maunganui 3116, New Zealand
Phone: 07-572 6800
State: Bay Of Plenty
City: Mt Maunganui
Zip Code: 3116


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: 8:00 AM – 2:00 PM


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Reviews
I visited the practice twice recently and had disappointing experiences both times. A few days ago, my wife and I waited 4 hours to see the doctor because children were given priority. Today, I went with my child who had a high temperature and still waited more than 3 hours. The prioritization system is unclear and inconsistent. When I asked the receptionist if we could see the doctor sooner as my child hadn't eaten, I was told to get someone to bring food or we would go to the bottom of the queue if we left.I also noticed the wait time on their signboard kept increasing. If the practice is struggling to see walk-in patients, they should consider closing that service so registered patients can plan accordingly. While I respect their service to the community, their system needs improvement to prioritize patients more effectively.
Honestly This is the second time I am witness to the appalling disgusting receptionist here short blonde curly hair. Rude to elderly people and also if patients come in with No covid symptoms especially elderly why would you make them sit outside in the cold and take a test!!! You also did it to myself and my child !!! Then you said to your co worker some people ! After the elderly man wasn't so keen to sit outside in the cold! This is the second time iv heard and seen your rudeness. Wish they'd replace you with someone nice !!!
Because my son is healthy and they don’t get money from him when he needed a doctor found out they removed him from their system and now he doesn’t have a doctor. And we have been going there for years actively trying to get a new doctor as Steve’s answer to being a doctor is take these pills and have some blood test try listening to ur patients they may actually feel like they are not wasting money or is that all we are take some pills and come back for the same thing for the next year
I went there because I had half my face and neck numb. I paid before being attended 125 NZD.nI went into the consult and I could see he was looking for my symptoms in Google.nHe said he had no idea what happened to me and sent me home. No medication, no further examination, nothing. I didn't get my money back.nI don't think I need to say anything else.
Gwenda is my doctor and is absolutely fantastic!nShe is very open minded and has a really calming holistic approach to healthcare which is so refreshing. And extremely hard to find.nReception is always slammed and the ladies handle it fantastically.nIf you struggle to get through on the phone the new The Doctors app is awesome for making appointments or viewing your details.nThanks team :
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