The Coffee Club - Pacific Fair

Once again. Here at coffee club, Gold Coast Pacific fair. I don’t think there’s coffee club changes its menu from coast to coast from east to west north or south. Everything is the same. So disappointed to receive our big breakfasts, only to find that they are stone motherless cold. The waitress felt the sausage and said yeah, that’s not good at all. Very apologetic. Who are you kidding. After waiting fifteen minutes, only to be served up this rubbish. Not happy and now have to wait another fifteen minutes for it lunch, no longer breakfast after waiting this long. Cheers big ears

Ordered pouched eggs and got served boiled eggs, asked to waiter and they brought out a replacement which where the same seems like the chef doesn’t know how to make pouched eggs. Also asked for ketchup and came in the smallest serving dish they could find, it was enough to cover a single bean. @thechef it’s 2 1/2 to 3 mins for pouched eggs

Ordered on line looking at picture what come out was worse then a DOGS BREAKFAST called the manager SOOO RUDE. BIGGEST RIP OFF$21 for one toast, two eggs and some raw bacon. ONLY AT THIS PLACE.Food: 1/5

Came here during school holidays and to say Pacific Fair was full of people is an understatement. However the coffee club staff tried their very best to accommodate the large volume of people, they advised of wait times and we're nice/ polite although rushed off their feet. I've seen reviews expecting some kind of elite 10star experience, this is a standard coffee club in a large shopping centre with quite a lot of seating available. I'm happy with my experience, it's a good place to go when you need to rest your feet from shopping.

So using the useless skip the queue scan app. Did my order, took my money and then tells me there was a problem with this communicating with the kitchen so "we will refund your money in 7 days and please place and pay again at the counter". So what if I hve no money to order again? So what if my refund does not come through, how do i prove I never got the food? Care factor zero. Good on you CC, great customer service....not!

Good coffee, good protein balls, but bad personal attention

The staff here are always so friendly and hard working. Amazing coffee and the ham and cheese croissants are to die for. Keep up the great work guys!

Love to have coffee here. BUT we always notice that staff often using same smelly damp cloth to wipe all the tables. Unfortunately tables have fishy smell afterwards despite how well they wiped out. And also cutleries not sharp enough to cut even a chip. Please consider these issues. We love shop with Coffee Club : P.s : It would be great if you can expand the food menu

It took 40 minutes to receive my avo on toast. After half an hour I went and asked and they said 3 minutes. It took another 10. We were never told how long it would take. Very disappointed. Food was standard and not bad.

We purchased several Coffee Club Groupon deals 5 during May 2020. The deal was 2 eggs, toast and tomato with a large takeaway coffee - for a very reasonable price. We visited the Coffee Club in Surfers twice and on the first visit we said we weren’t sure if the whole deal was takeaway only - they said ‘no worries’ of course you can dine in - we had, incidentally, super service and 2 lovely sitdown breakfasts there and returned for coffee and cookies. We had one Groupon left and needed to use it before we left Queensland and thought why not give the Coffee Club at Pacific Fair a go. We went up to the counter at 8.40 am around 10 minutes after opening... with only 2 tables occupied. We said we had a Groupon to use and the first staff member took my phone to show another staff member who then said “No - takeaway only” - I mentioned it wasn’t an issue at Surfers... She said ‘some owners are letting people sitdown’ - obviously she left unsaid ‘But not this one’. We had planned to buy a second full breakfast and another large coffee for my husband - but we were shut down so quickly - seemingly without breath being drawn - so we just thought ‘why bother’ - and had our Groupon breakfast to takeaway. It is, of course, entirely up to the owner of a business how much he or she gives a toss about customers. The policy of ‘No!’ could easily have been softened and paraphrased to ‘That is a takeaway deal only and we thank you for purchasing it - if you’re planning to purchase another meal however... of course you can dine in and enjoy it together’. Just a huge difference in mentality between the Surfers Paradise Coffee Club BRILLIANT! and Pacific Fair. The breakfast, which we ended up eating on our own balcony and to which we added some home cooked bacon, was fine. Eggs poached perfectly, dried off well so they didn’t soak the toast. Tomato grilled nicely. The environment suffered with the large takeaway container and they’ve lost customers - but hey, who really needs them anyway. PS - some of the deal confusion obviously arose from the picture on the deal - beautifully plated up as per how it was presented at Coffee Club Surfers Paradise vs. the ‘takeaway coffee’ mentioned in the wording.