The Cheesecake Shop Casey

Reviews, get directions and contact details for The Cheesecake Shop Casey

Address: 400 Narre Warren - Cranbourne Rd, Narre Warren South VIC 3805, Australia

Phone: (03) 8790 2914

Website

State: Victoria

City: Narre Warren South

Zip Code: 3805

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews

Check out the Black forest cake advertised and what we got. The sponge was dry. That should say everything. Customer service

Conveniently located in casey central shopping Center,  with plenty of parking spaces.nCackes ready for pickup, reasonable quality.. smooth easy transaction,  friendly staff members. Opening gours are convenient as well. They can do custom cakes as well.

I gave 2 stars purely for the personality and friendliness of the staff who have served me. If it was based on the cake itself it would have been zero. The torte was far from a torte, it was layers of very dry sponge with a minimal amount of mock cream between. Flavour was ok, but certainly not worth the cost.

Absolutely appalled by the response from this shop. I have been getting my kids birthday cakes from here for about 4-5 years and before that I would go to the Hampton park one. I bought the rainbow cake yesterday for my sons birthday. One slice and it just tasted different. Very eggy. Our commute from the shop to home was only 5 minutes, so I can’t say it went off. The lady on the phone tells me we have a new baker, that could be the reason. Then she calls the manager and the manager tell her that they can’t do anything. Mind you, we only had one slice. I know I won’t be going there again, and will be letting all my friends and family know too!! Very disappointed in their customer service too.

Went to buy two cheesecakes for an event I had, had to wait 17 minutes to be served since there was only one staff member that was trying to organize a custom-made cake with a previous customer, I only wanted to grab my cheesecakes and leave she should’ve at least told me that she won’t be long or that there is a little bit of a wait. In addition to that, she got the total wrong three times, its not my job to calculate prices and she also gave me the wrong cheesecake. One of the cheesecakes tastes really off and I will happily say I will not be entering that shop again as my experience was  FAT 0.

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Reviews, get directions and contact details for The Cheesecake Shop Casey

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