The Body Shop

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"Founded in 1976 in Brighton, England, by Dame Anita Roddick, The Body Shop is a global beauty brand and a certified B Corp. The Body Shop seeks to make a positive difference in the world by offering high-quality, naturally inspired skincare, body care, hair care and make-up produced ethically and sustainably. Having pioneered the philosophy that business can be a force for good, this ethos is still the brand’s driving force. The Body Shop operates about 3,000 retail locations in more than 70 countries. Along with Aesop, Avon and Natura, The Body Shop is part of Natura &Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact."

Address: 123 Bridge Rd , Richmond 3121, VIC, AU

Phone: (03) 9429 2590

State: VIC

City: Richmond

Zip Code: 3121

Opening Hours

Monday: 10:00-17:30
Tuesday: 10:00-17:30
Wednesday: 10:00-17:30
Thursday: 10:00-17:30
Friday: 10:00-17:30
Saturday: 10:00-17:00
Sunday: 10:30-17:00

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Reviews

Great store that carrier tons of hand cream, skin products.  And staff is really friendly and helpful!

Not happy and very disappointed as I purchased two aluminum bottles of Shea butter shower cream a few months ago and now when I go for a refill they don't have Shea butter. Another product white musk gel was also not available. I have to just keep empty bottles and buy other brands

Update: Richmond Centre store recently started refill station of buying select hair and soap products using reusable aluminum containers. Also additional discount buying refills in bulk is great!  Easy to shop even with covid19 restrictions protocols with friendly staff. Limited product testers probably for covid safety purposes.

That staff at this location are very friendly. Body shop registers itself a cruelty free environmentally friendly company supplying skin and body care products. The layout is green and clean. Products have a slight premium but overall are well made and work as advertised.

I bought a few things at this store for Christmas  friendly and helpful staff

Location in Richmond center mall.  The staff are friendly and helpful.  Carries the usual items

Great collection but the bundle packages are not that good.

I went to the Richmond Center location and I did not have a pleasant experience. One sales person was super nice and helped me out but another sales person came over to tell me not to open the lid of the body butter. I was not smelling it, I just wanted to look at the product to see if it flat in the container because it was a gift. This employee said I can not open it and they are all clean. So basically she didn't answer my problem and she wants me to buy a product that I cannot even look at. My worst ever customer experience. I'll go to another Body shop.

The sale team is very nice and helpful.

Total turnoff experience at this store...usually a big supporter of The Body Shop products..I actually left the store and went elsewhere to purchased from the competitor instead...bc of one if the sales staff at this store...very unprofessional..rude...really lacking everything..hate to say it but She is certainly not an asset to The Body Shop at all...I highly recommend more sales training and some personal skills ...

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Reviews, get directions and contact details for The Body Shop

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