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Reviews, get directions and contact details for The Alby

The Alby
Address: Albemarle Building, G05/45 Furzer St, Phillip ACT 2606, Australia
Phone: (02) 5127 6000
State: Australian Capital Territory
City: Phillip
Zip Code: 2606


Opening Hours

Monday: Closed
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 11:00 PM

Reviews
Staying the night for a work trip and this place was behind our hotel room, we came in for an early dinner and was pumped that they had started serving food at half 5. I ordered a spicy salami pizza and a bowl of wedges to start, a long table was being seated after we ordered and somehow received 2 bowls of chips before my food. Both my wedges and pizza came out the same time and they were cold. It wasn’t the cheapest of meals but was keen to eat something other than the usual. The byron bay lemon squash was super tasty better than a hard rated. We finished and left, the decor was great light was amazing, drinks were cold and so was the pizza.
I’ve had two lovely meals there. This pork belly was especially delicious and nicely presented. I like the vibe sitting outside along the window, the music playing brought me back to 2016 in the best way.
Served me a slug with my meal. Thankfully got offered a refund and a free meal and drink which I declined. Just posting this here so more people are aware and check their meals, and so the owners know so they can escalate it appropriately
The aesthetic is amazing! If you’re looking for a cute vibe and nice atmosphere, the Alby is a great spot but only if you’re not looking to order, have friendly service specifically from the female staff or timely service. I’ll address these in details based off of multiple visits.nn- AestheticnThe furnishings, bar and lighting is warm, cozy and very cute. With a beer garden, restaurant, bar and downstairs games basement, the interior design is beautiful.nn- FoodnIt has now been three seperate visits where the food was below quality. Specifically the schnitzel which caused an upset stomach, was undercooked and incredibly small. The chips, almost white in colour with how pale and absolutely no seasoning. The chips have been pale all three visits they were ordered. The only food that is actually well cooked is the pizza and the hummus is pretty good too.nn- ServicenThe previous two visits, the female staff have not only been unfriendly, they were actually rude. The male staff behind the bar are attentive and deliver with friendliness.nnOn one occasion one of the female staff members said excuse me to get through whilst holding a tray of drinks after which when we immediately moved and apologised for being in her path, she sharply and with a punchy tone said “thanks”. This while unpleasant to experience is really not that big of a deal if it was an isolated occurrence. Later we enquired with a different female staff member about the churros we ordered for takeaway a while ago which we could see sitting on the pass ready for the past 15min. She, with a negative expression, advised she will check on them and returned with the churros. Even after we advised we could see them there for 15min and few people remaining in the restaurant she made no apologies for the delay. We checked whether the churros were still warm, which they obviously weren’t, and asked to have them reheated. Again with a negative tone she merely took the box and checked with the chefs who advised they can only microwave them. When we expressed our disappointment in a very quiet and polite way her response was “nothing I can do about it”. Again, no apology. Even with our politeness and understanding, she remained cold and rude.nnIn this instance, the professionalism of the staff member created an even further negative experience when a simple genuine apology would have gone a long way in not having us leave the venue with disappointment.nnAdditionally, staff members repeatedly stepped over a chip that had fallen on the ground for over an hour which was gross.nnThe ably has so much potential for being a great spot and one that Southsiders frequent as we had in the past, however these recent visits have accumulated to a negative outlook on the venue. Shame because we really liked it and would come back if we knew the service wouldn’t leave us feeling unwelcome.
Love it here! It can be a bit slow sometimes which is odd to see considering there weren't many people when we went but it was worth it. Staff were helpful and lovely and drinks were well made and reasonably priced. Will absolutely be back in the near future.
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Directions to The Alby with public transportation


Woden Interchange, Platform 6 190 meters
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Woden Temporary Interchange Plt 6 Arrive 190 meters
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Woden Temporary Interchange Plt 6 190 meters
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Woden Temporary Interchange Plt 4 200 meters
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Woden Temporary Interchange Plt 5 210 meters
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