Telstra Store Harbour Town

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"Licensee-operated store.Visit a Telstra store to get advice for all your communication needs. You can book an appointment now, or secure a spot in the queue ahead of your visit, in the My Telstra App. Australia's best 5G is now covering 75% of Australians."

Address: Shop A57, Harbour Town Shopping Centre, Cnr Gold Coast Hwy & Oxley Drv , Biggera Waters 4216, QLD, AU

Phone: (07) 5500 7100

State: QLD

City: Biggera Waters

Zip Code: 4216

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Reviews

Good experience in this store. Dropped in to enquire about plans and prepaid options. Simone was professional and friendly and answered all my questions.

I can't believe I can make a positive post for a telco but feel compelled to do so. I have had the most positive,  friendly experience from this store firstly with Richie Holland a couple of months ago.  It was so EASY with this  professional young man. Today I requested to deal with him but it was his day off. A young lady Ellen Holland family  gave me another very comfortable,  friendly experience. CONGRATULATIONS!!! on an excellent job. You have restored my faith in customer service. Many many thanks.

John Santos provides excellent customer service today in the Telstra Harbour Town Store. He was extremely helpful and was willing to go out of his way to ensure we had the best service. My girlfriend and I walked out extremely happy with a fixed phone and 2 new watches! Thanks John!

We were on holiday and my phone was needing to be upgraded. While shopping we called into the Harbour Town Telstra store and had been shown great customer service by Tina. She was very efficient, helpful and no question we asked was ever a problem. Tina was an absolute delight to have her assist us. She couldn't have helped us out anymore than she did. Keep up your terrific customer service Tina and a heart felt thank you for your time.

I initially called the Harbourtown store and found Tina very friendly and helpful. It was her customer focused attitude that prompted us to set up our new phone plans there. Jordan helped us with excellent advice and he ended up staying way after closing time to get the orders done and was diligent in ensuring we were happy with the outcome and understood everything&gt; this experience really helped us feel we had made the right choice with Telstra _ well done Jordan and Tina

We have always come into the Harbour town store every time we need help as every time we come in we get amazing service, it always feels hassle free.  Richie was the one who has been helping us organize our new plans and he was an absolute delight and helped us with everything we needed.  After seeing Richie we saw James at the Tech Bar, he helped us transfer all our data, update our phones, and answered any questions we had with a smile.  The whole experience was as relaxed and stress free as we always get from the people at the Harbour Town store. Thanks again.

I have had so much trouble with Telstra on the phone and I was recommended to go and see in person the staff at the Telstra store at Harbour Town on the Gold Coast. It was amazing, right from the beginning the staff member at the counter put my name on her ipad then within minutes the Store Manager viewed my situation, then I was introduced to the super amazing Jared Calder, Tech Bar Specialist. Excellent support and help towards my problems and all was sorted out so easily and efficiently. Jared is wonderful I can't thank him enough as the frustration I have had in previous telephone calls with Telstra was terrible and took hours on the telephone. So thank you Jared for all your fantastic knowledge and to be able to speak with a real person one to one. Highly recommend this store, well done to all. Excellent customer service.

I went into the store a few days ago with quite a few problems to be sorted. All of these problems were quickly seen to and dealt with by Ellen Holland. She has helped me get my phone fixed and helped me find a new plan with a lot better value for money than before. I was very happy with my service and how fast we found the solutions. Thank you!

I was welcome with great acknowledgement and felt at once very comfortable . James was very professional and above all very patient with Us. My husband also had an appointment. We are both in our seventies and to understand that new technology nowadays is not easy for us. But James mastered the art of teaching Us how to deal with our phones. Our first contact was Ritchie. He was fantastic, great customer service, review our contrat with Telstra. we have always be with Telstra over the years. We have a bundle package. So patient .so pleased with the new contract of our phone. Telstra must keep Team members like that.  Regards,  Monique Fielding

Have dealt with this store on multiple occasions and they're always extremely happy to help and by far my preferred method of dealing with Telstra. Thanks Guys!

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Telstra Store Harbour Town

Reviews, get directions and contact details for Telstra Store Harbour Town

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