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Reviews, get directions and contact details for Telstra Shop Moranbah

"Visit a Telstra store to get advice for all your communication needs. You can book an appointment now, or secure a spot in the queue ahead of your visit, in the My Telstra App. Australia's best 5G is now covering 75% of Australians."
Address: Moranbah Fair, 3/12 St Francis Dr, Moranbah QLD 4744, Australia
Phone: (07) 4941 6874
State: Queensland
City: Moranbah
Zip Code: 4744


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


related searches: telstra mackay, telstra morayfield
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Reviews
Useless and helpless! Don't expect that you get what you want! I ordered a new post paid plan and got told it'll work within 2-3 hours. Half a week later I still can't use the plan!Was calling the Telstra hotline and got told "there are issues with migrating from boost". Well, then just give me a new number if you know that
This place is an absolute joke, went in because my phone was not working. First of all Taylor was playing sudoku WHILE serving me , awesome customer service there! 30min later says they can’t do anything to help and I’ll have to call up the help line. No help what’s so ever
Excellent service. Problem solved in good time. Thankyou.
Worst customer service as usual with moranbah Telstra.Staff very rude and instead of being supportive they just make me wait for hours.Telstra should do a customer service survey for moranbah Telstra shop I am sure most of the customers will be very disappointed with the service.This Telstra shop in moranabh is not customer focus.They know only how to bother the customer.
I was uber impressed with the service from James upgrading my mobile phone and internet packages. 1 month on and James fixed my new mobile due to a software error. Thanks mate, good job.
Bryce and Kara went above and beyond to ensure my business didn’t skip a heat when phone was lost. Thanks guys , best service I’ve received from Telstra in 20 yrs !!
They try to help but usually u have to ring a number. In all fairness they give exceptional service, but trying to communicate with the people at the end of those phone numbers, is so so so frustrating. Telstra, u have got too big and ur inability to communicate between services is abysmal.
Staff here are too busy to care about fixing your problems. They care more about Friday afternoon and getting pay packets than helping customers fix faults. Also didn't have phone i wanted. Suggested another. That phone is now ancient history. LoL
Excellent service, easy process to start a new account.
Very knowledgeable staff and got good stock levels for a regional store. Always meet and greet with a smile.
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