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Reviews, get directions and contact details for Telstra Shop Camberwell

Telstra Shop Camberwell
"Visit a Telstra store to get advice for all your communication needs. You can book an appointment now or secure a spot in the queue ahead of your visit, in the My Telstra app. Telstra 5G now reaches 85% of Australians."
Address: 829 Burke Rd, Camberwell VIC 3124, Australia
Phone: (03) 8689 9988
State: Victoria
City: Camberwell
Zip Code: 3124


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM


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Reviews
Good service. Friendly staff. My task was completed very efficiently. Shout out to Eric, great guy to deal with. Very engaging, polite, and good at his job. That kid will go places!
8 years ago (18-01-2018)
Very friendly staff with good product knowledge. Marcus understood what i needs and recommended options, which helped me make an informed decision. The process was smooth and efficient See store manager Marcus.
8 years ago (03-11-2017)
Probably the best telstra experience I've had, rarely happens but Lily at the store was great
8 years ago (06-01-2018)
As good as Telstra shops get. I think it franchised recently, so it might have changed.
8 years ago (24-01-2018)
Absolutely appalling customer service. Have rang the store phone many times, no one bothers to pick up. But that is not the most concerning issue, this is; whilst driving between Mudgee and Lithgow in NSW on the 15/9/2017 I receive a text on my phone, from Telstra, thanking me for visiting the Camberwell Store in Victoria. I ring up the store and was told not to worry about as it must be a typo of some sort. Next thing I know I have a subscription to Telstra Platinum on my account, which I did not authorise. The person who authorised this works in the Telstra Camberwell Store. This could only one of two things; fraud or an honest mistake. I am though interested in how the worker at the Camberwell Store could authorise such a subscription on my account, to a person in Victoria, when he would have clearly seen I live in NSW. The notes on my account says the Telstra worker (I do know his name) set up ‘the customer’s phone, their gmail account and Apple ID. There is no mention of the customer’s name, or their phone number. What makes this more intriguing is that I don’t have a telstra phone. My phone is provided to me by my company. Anyway, so I’m just going through the Telstra complaints process to get this rectified and will be intrigued as to what they uncover. I hope this is not a case of fraud where store workers are chasing commissions by signing up customer’s to annual subscription services they never authorised.
8 years ago (07-10-2017)
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