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Telstra Broome

  1. Broome
  2. Broome Telecommuni̇cati̇ons Servi̇ce Provi̇der

Reviews, get directions and contact details for Telstra Broome

Telstra Broome
Address: Boulevard Shopping Centre, Shop 16 Frederick St, Broome WA 6725, Australia
Phone: 1800 344 096
State: Western Australia
City: Broome
Zip Code: 6725


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info
Reviews
The manager provided false information about the phone returns policy— he stated that it was 3 days when it was actually 30.nnAfter returning later and raising this issue with the manager, who acknowledged he gave me incorrect information, he offered no apology. This reflects a pattern of dismissive customer service I've encountered at this location, where I've consistently experienced long wait times and a lack of basic courtesy.nnGiven my experiences, I am concerned that other customers, particularly those less capable of advocating for themselves, might receive and be misled by incorrect information from this store.
Opening hours are limited closes for lunch and closes at 4. Staff are helpful when you manage to get seen
Hopeless! Bought a case and screen protector and they gave me the wrong size. Drove another half hour out of our way to go back for the right size and after opening it up the screen protector was already smashed in the box. We were already 100kms away by this stages couldn't go back. So 50 bucks down and my new phone is wrecked. Not impressed
I came to buy a new phone and have data transferred. I was looked after by Ivy a lovely and patience woman. She did explained everything that was happening and even organised a paper receipt. That all in the middle of having telstra connection problems herself. If all employees in that shop are like Evy that would be the best Telstra shop we have been in and we travelled around Australia morenthen once.
Shocking service, needed to upgrade my phone had previously been in 3 times and been turned away went in for a 4th time and waited 30 minutes before store opened and was turned away at the door due as my needs weren’t critical enough to be seen. Terrible customer support
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