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T2

  1. Charlestown
  2. Charlestown Tea Rooms

Reviews, get directions and contact details for T2

T2
"Born and brewed in Melbourne, Australia, at T2 Tea we get a kick out of turning the world of tea, teawares and gifting on its head. Now, with over 25 years of brewing under our belts, we have stores in Australia, New Zealand, United Kingdom, United States and Singapore; as well as a thriving online store and presence in some of the best hotels, restaurants and retailers across the globe."
Address: 1st Fl Charlestown Square Shopping Centre , Charlestown 2290, NSW, AU
Phone: (02) 4920 6728
State: NSW
City: Charlestown
Zip Code: 2290


Opening Hours

Monday: 09:30-17:30
Tuesday: 09:30-17:30
Wednesday: 09:30-17:30
Thursday: 09:30-21:00
Friday: 09:30-17:30
Saturday: 09:00-17:00
Sunday: 10:00-17:00

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Reviews
Outstanding Customer Service by Amy. My first time in a t2 store and absolutely fantastic experience all round. Amy knows her product, listened to my limited knowledge and requests while offering extensive options. I was indecisive and felt totally welcomed with no pressure. Overall I purchased goods and products that suited me with great guidance What’s a pleasant experience Thank you Amy
Shout out to the amazing customer service professional working on the afternoon of 19th Nov near closing time who helped me find a farewell gift for a colleague - you were absolutely lovely, knowledgeable and extremely helpful! Thanks again.
Not so happy. Is my Brithday brought teapot set and tea told her is my Brithday so I can get 10%off she said ok. Reached home checking the receipt show full price on all item.
Aimee is amazing, her knowledge and customer service is out of this world
towards the beginning of december I went to purchase a christmas gift but had no idea what i was look at / for. I asked a staff member for help and they were both more than happy to show me products that i was looking for and in my price range. Although the store was receiving a delivery, the staff were still focused on us. They also offered us a gift wrapping service at the completion of our purchase which was wrapped incredibly! I can't remember the name of the girl that had helped us at the register / wrapping, but Harry helped us find the perfect gift! Great store, great customer service :
I buy all my tea from here. It's a nice shopping experience coming here. The shop is tidy clean well presented with a modern twist on a old item. You have a mammoth selection of teas. Plus numerous serving devices to choose from. They have a taste area for hot and cold teas and all the staff are extremely knowledgeable. A down side is that it is a little costly. However the products are of a high quality.
Top points for T2. Great gift ideas for my better half who loves your teas. Even the kids get into the iced tea over summer. Staff are helpful which is great because I usually have no idea where to find what I’m looking for. Really like how you get to taste the teas in the shop too. Found a few I don’t mind myself.
Very friendly service. Never purchased from here before, we were given instructions and a few samples of some tea we were curious about.we got 1 tea and a strainer. The tea is a bit overpriced but the quality is so much better than supermarkets.
Wow! Wondered around the whole shop and not even one hello or any acknowledgment at all! There was a girl in the centre table area and I even went right up in front of her then even looped the table but yet.. nothing. I’m lost when it comes to tea and was looking for possible gifts for someone so would of been nice to of had at least a greeting. I do intend to get a gift here at some point so I am not deterred in coming back but some customer service of some kind would be pretty acceptable
Such world-class service from all the team members. They took the effort to create samples for tea’s we wished to try and had a lovely conversation. We walked away very satisfied with our purchases.
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