Swarovski

Reviews, get directions and contact details for Swarovski

Address: Westfield Bondi Junction 500 Oxford St , Bondi Junction 2022, NSW, AU

Phone: (02) 9389 2533

State: NSW

City: Bondi Junction

Zip Code: 2022

related searches: swarovski australia, swarovski outlet, swarovski australia sale, swarovski crystals, swarovski australia catalogue, swarovski melbourne, swarovski sale, swarovski australia official website

Similar places near

colette by colette hayman 17 miles Awesome bags variety

Gregory Jewellers 18 miles Thanks Penny and Giuseppe been very helpful for getting the watches I want, also very...

So Good 75 miles

Reviews

The Swarovski store in Bondi Junction Westfield has been recently renovated and it looks really inviting. The colourful displays are themed differently on each wall and they look great. The jewellery and accessories are fun and beautiful to wear and make great gifts.

Excellent service here at Bondi Junction! Plus, the shop is so beautifully organised. I bought a lovely necklace and bracelet that came in beautiful packaging. Thank you!

I'd never been inside a store before and the variety of items was stunning. I was also impressed with the personalised service they provided, based on watching my friend's experience

This is a fantastic place to go buy some jewelry if you like to wear it of course or a little crystal figure like I got. They have lovely staff and the quality of their products are amazing and cheaper than expected. I would highly recommend coming here to buy a little special crystal something for yourself or others. I, myself got a snake crystal figure and it's very cute and pretty!

I love this place better compare to other swarozki branch, the staff friendly and so lovely. Very helpful. I found what i was looking for, beside that the place so comfy and looks so new and glowing everywhere. I will coming back for mother day present

Excellent customer service and high-quality jewellery. I had a problem with a ring I bought it was too small and got stock in my girlfriend’s finger and the staff didn’t hesitate to change it. 5 stars service :

My daughter took her brand new bracelet which was a anniversary gift to the store to have the magnet holding the bracelet ends together fixed. As she didn’t have a receipt they were refusing to fix it. After explaining why she would not have a receipt and phoning her boyfriend to speak to the customer service they agreed. It took one minute to fix but couldn’t they have just been agreeable from the beginning. Kindness costs nothing.... and great service ensures happy and returning customers.

Unfortunately my experience at this boutique was not very good when I tried to exchange a gift. One of the sales assistant did try her best however was busy with another customer but acknowledged me and reassure me someone would help shortly. However the other two assistants I interacted with barely acknowledge me and when they did help me try something on they couldn’t even smile or appear to be interested.  This was not a one off either as my mother had the same experience with the same assistants when she originally went in to purchase the gift.  In the end the interaction left me so upset I just got a credit note so I could go to another store to purchase something else.  While I do like Swarovski jewellery I would not recommend this store based on this experience as it did not meet expectations. I would suggest the staff need to be retrained on what good customer service is.

I have never been to a Swarovski store before so I had gone in to the Bondi store yesterday to treat myself.  The most poor customer service I have ever received.i normally cannot be bothered to write reviews but I feel I should save a few customers  the trouble of going  there. Noone acknowledge me even when I had been in the store over 5 mins. I then had to up and ask for assistance and lady said sure without looking up and went back to chatting with her colleague.few minutes later she looks up and we walk over to cabinet holding the bracelet I was interested in. I had asked sizes and if I could try on and she answered, no problem. While trying them on and mixing and matching them as bracelets and necklaces remix collection  she was impatient and kept pushing me to purchase her choices. I told her I need some time, she accepted however did not really give me any personal space and time to choose. I sort of settled on 2 I liked and noticed from the catalogue she was not showing me the full collection. So then she brought them out and I thought that was bad service. I then decided on my 3rd all while she was rushing me and going back forth between other customers and talking to her colleague. I had asked her for a particular size in all 3 designs and she checked she had them in stock. She brought them out but they were the wrong design, went back for another 5 mins and came out with the right designs. Only when I went home did I realize she gave me the wrong size even though she reassured me many times they had those sizes and she had give me the right sizes. I will not be going back to this store.

The old lady with blonde hair who is very grumpy and discriminate asian look. I wanted to buy a gift for my mum and sister and was looking around what to buy so she came to me and asked if I need help so I said no thanks. Beside me there are so many customers around and she was particularly watching me and following me and then she came to with hand sanitiser. She did no say anything, she was just holding hand sanitiser. I was shocked. Left very angry

Comment on this business

Map, Satellite View
Street View

to add Swarovski map to your website;

<iframe width="450" height="300" src="https://mappaus.com/v.php?seo=swarovski&id=595272&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappaus.com/swarovski-i595272.html" target="_blank" title="Swarovski">Swarovski</a></p>

Reviews, get directions and contact details for Swarovski

We use cookies