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Sushi Train

  1. Greenslopes
  2. Greenslopes Sushi

Reviews, get directions and contact details for Sushi Train

Sushi Train

About

Best Sushi in Brisbane is now open!!!

Story

The new shopping complex is where the old AMF bowling center used to be.
Dress code:
-no shirt
-no shoes
-NO SUSHI

Address: Shop 2 620 Logan Rd , Greenslopes 4120, QLD, AU
Phone: (07) 3397 0852
State: QLD
City: Greenslopes
Zip Code: 4120


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00

Update Info

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Reviews
Have been to sushi train and different locations before so knew what to expect! Cool location for this one. Was able to sit down straight away and large amounts of food still available for the time of day! All reasonable and standard pricing for this type of food. Quality of food is as expected for a fast food sushi restaurant. All in all a great experience. Good parking underneath. Would highly recommend.
I frequent Sushi Train Greenslopes every few months. Their sushi is delicious and fresh. The customer service is always good. My favourite is the capsicum Wagyu beef. Just delicious.
Things haven’t changed that much since our last visit to this venue….just the prices I try the curry at every place we visit and this one was a let down, 3/5 only 5 pieces of fried chicken, curry sauce was so so and for $18 a little pricey. Kids enjoyed their avocado mini rolls
Came here with an unsettling craving for sushi that was poking me in all the wrong spots all day. And let me be the one to tell you. Sushi train greenslopes did NOT disappoint! Their melt in the mouth gyozas brought a tickling sensation to my taste buds. Additionally seeing all the options almost brought tears to my eyes. And don’t even get me started on the amazing service performed by both humans and robots. The atmosphere of this breathtaking experience would not have been complete without their superior taste i music e.g only love can hurt like this by Pamola faith I had to restrain myself from throwing out a little boogie in my seat. Will without a doubt be returning. lots of love icecreamgirl607msp
Fresh and fast service even in busy periods. Reasonable price for food variety and quality. Would like to see more availability of condiments, rather than having to ask staff for more ginger, wasabi and bbq sachet. Also miss having the wet napkins.
What a dreadful sushi train ! I have now visited a couple of times and each time i have been unimpressed. I have found the staff to be disinterested and lacking personal skills. The food is uninteresting and when ordered takes ages to be bought to the table and several times hadn't arrived at all. I ordered vegetable tempura which costs$9 , twenty minutes later i received 4 pieces of veg, 1bean, 1 tiny slice of eggplant, 1 tiny slice of what we think was pumpkin and another unidentified piece of veg, see photo attached. What a rip off, I asked was this the usual size of serving, staff took it back with no response. I don't recommend anyone goes here, for the hot food, I ordered fresh and it was taken off the train and heated in the microwave, which means soggy tepid food. I'd give no stars of i could,, yuk !
TLDR; Will never go back. Got food poisoning from eating undercooked chicken in a takeaway order and response from manager was businesslike rather than empathetic, compensation offered was tokenistic and pathetic. I received chicken so undercooked it was translucent in places, and had a rubbery texture, but didn't notice until after I had eaten a piece. I was unwell for days, typical symptoms of food poisoning, and as a casual worker lost 4 hours of work on Saturday and the shop I work at had to close, also causing the owner to lose income. When I called on Saturday morning, the first person I spoke to apologised and said the manager would call me back to discuss compensation. The manager called me back, offered no apology or compensation, and simply asked me for proof. I emailed him this photo I have attached to this review. I received an email relating to my "alleged claim" as they stated, saying "We will investigate this matter thoroughly including with our Sushi Train head office and our suppliers as it may be the sinew / tendon part of the chicken, however please be assured that we always cook and temperature check all of our cooked and fried ingredients including the chicken karaage accordingly and safely. " As anyone can plainly see in the photo, it is clearly NOT the sinewy/tendon part of the chicken. Also, how would they determine this without seeing the actual chicken I was served? I replied as such. I then received a further email which basically stated that they have conducted an audit and gone through they safety procedures and can't come to a conclusion, and that the "only explanation" is that it was the sinew/tendon or that chicken can be "pink in colour even when cooked correctly". Have you ever seen cooked chicken so pink it is almost see through? They did not accept they had made a mistake, instead put the onous on me as "being unsatisfied with Chicken Karaage", and told me that they "have yet to receive any further claims from other customers who ordered and consumed the same batch of Chicken Karaage" - and all they offered me was a replacement meal or a refund of that individual item, quoted from their email: "As you were unsatisfied with our Chicken Karaage, we will gladly replace it or for an equal value menu item of your choice upon your next visit or order, or gladly provide you with a refund". Do they think that after this horrific experience that I will ever be coming back to their store? Perhaps if the manager apologised, offered me something more substantial and fitting for the experience of getting FOOD POISONING FROM UNDERCOOKED CHICKEN, rather than being all business like about audits and safety standards presumably to cover themselves in the case of legal action?, I might have considered giving them my business, but they went about it the wrong way and now they have lost a customer.
THE PRICES ARE A LIE!! When I ordered an ebi fry using the QR code in the store, the website specifically said it cost $3.50, however when it came to us it came on a $5 plate. And when I brought it up with the staff they said it cost $4.50??? How are your prices so random that even the staff cant get it right. Maybe fix your outdated website or I'll think you're actually trying to scam me. Either way the food isn't as good as it was anymore and one of the staff members looks like an ebi fry with all that slouching she did while talking to us. I'm more upset that we didn't bring up any other prices online because I'm definitely sure there were tons more outdated prices on that website. If you do choose to eat here and order with the QR code, do keep an eye on the prices!
Everytime i come and pick up an order at peak hours, the wait time is not less than half an hour. Just look at the uber eats orders not being taken cared of as they were too busy and you would understand it. They are all new orders together with 4 uber drivers waiting for existing orders. Uber eat drivers and customers should avoid this restaurant at peak hours for your better experience.
Best sushi train in the neighborhood. Fresh sashimi and friendly staff. I recommend the cold soba. Will come back next time
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