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Suncorp Bank

  1. Gladstone
  2. Gladstone Finance

Reviews, get directions and contact details for Suncorp Bank

Address: Shop 26, 57-63 Dawson Road, Gladstone Centre Shopping Centre, Gladstone QLD 4680, Australia
Phone: 13 11 55
State: Queensland
City: Gladstone
Zip Code: 4680


Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Absolutely hopeless staff. They sent my new bank card to the wrong address twice. I've been without my card for a month. Can't go into the branch to make a withdrawal because they close at 2pm. No apology, nothing! The staff couldn't care less. Incompetent.. inconsiderate bank
I went into the branch twice to find out about a business charge card, and how to link the accounts together. The woman trying to help me didn't have a clue. She kept running into the office with another woman to ask questions. I asked if I could talk to her handler, that was not possible. She was supposed to call me with the information. I never heard back from her. That six digit account has now been transferred to ING.
Very disgusted and disappointed in the Gladstone Branch. I presented myself more then 6 times at the branch for the same thing and I was either given the wrong information or told to make an appointment. There was NO customers service provided. This went on for over 12 months. I even called the customer helpline on 2 occasions and they were useless too and I could barely understand them as their english was extremely poor. The problem was only resolved in the end by a TRAINEE at the Canelands Branch in Mackay.
Well I finish work anywhere from 3/4pm and bank is always closed @2pm even tho every other bank is open
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