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Summerhill Hotel

  1. Reservoir
  2. Reservoir Hotels

Reviews, get directions and contact details for Summerhill Hotel

Summerhill Hotel

About

The Summerhill Hotel is the premier entertainment venue in Melbourne's North.

Story

Open 7 days from 8am until 4am for your convenience and enjoyment, The team at the Summerhill take great pride in their outstanding customer service and superb venue. We believe in community engagement and hope you find our venue comfortable and inviting.



"Laidback Sports Bar, terrific TAB and contemporary Eatery serving Bistro style meals and take away. Reservoir, Victoria."
Address: 830 Plenty Rd Shop 13 , Reservoir 3073, VIC, AU
Phone: (03) 9471 3255
ua.moc.letohllihremmus@nimda
State: VIC
City: Reservoir
Zip Code: 3073


Opening Hours

Monday: 08:00-04:00
Tuesday: 08:00-04:00
Wednesday: 08:00-04:00
Thursday: 08:00-04:00
Friday: 08:00-04:00
Saturday: 08:00-04:00
Sunday: 08:00-04:00

Update Info

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Reviews
Dinner tonight was not a great experience. Firstly, the girl on the counter was friendly enough, but didn’t have knowledge around drinks or food. Which is fine we all have to learn, but she had no support immediately around her to ask. Ordered an onion rings as an entree for the table to share, kristy was the server for the meals, the mains showed up and I said I don’t think they are ours we ordered an onion rings to come out first, she responded with well these are ready and the onion rings aren’t so they will Come out when they’re ready. We ordered 2 parmys chips and salad and side of mushroom gravy which is $3, when they arrived it was plain gravy. This point was raised with Kristy who said “ well the ticket in the kitchen said plain. That’s why you got plain.” We advised her the ticket was incorrect and asked to her to change it, which seemed like a major inconvenience for her. Lastly, there was a seafood basket on the specials beside the till, prior to ordering it, I asked what was in it. Was advised, fish, prawns, calamari and scallops. What arrived was processed “prawn cutlets”, what they called the scallops are known at the fish and chip shop as seafood bites, rounds of processed seafood extender, the calamari was the processed “squid” rings and the fish is still unknown, all of it completely disgusting. I get that sometimes food isn’t wonderful, there’s issues with suppliers and mistakes happen, BUT the attitude and blatant hostility around it was unnecessary.
Ordered a meal delivered from Uber eats and it was exceptionally disappointing. I got a steak with chips and salad and I requested a medium steak, they gave me a well done chewy one that was burnt around the edges. It was horrible so after a couple bites I was done. They packed the salad on top of the hot meal so by the time it arrived it was warm and all wilted so couldn’t eat it. I asked for extra seasoning on my chips and they had practically none so they were bland and not enjoyable to eat. Also ordered their Mac and cheese which was cold and all gluggy, the flavour was not nice at all either. Onion rings were ok but definitely won’t be ordering again.
Went here tonight with the fam, 3 Parmas and one steak medium. Steak came well done so I went up and complained and asked for my money back as it is a reoccurring thing, the manager argued that it was medium even though had no pink colour at all. I always ask for medium so I think I would know what it should look like. They then said they couldn’t refund and gave a $25 voucher even though I paid $36 for the steak, so now I’m loosing money. I then complained again and they asked if we wanted a jug of coke and we said no due to the loss of appetite and just wanted the full refund. They further said no we can’t give the remaining amount on a voucher. The staff were also laughing at our complaints. What a disgrace from the staff and business.
Good local to view sport and have a beer. Massive screen to watch cricket or footy. Has the main beers on tap, Carlton draught, dry and VB. Staff super friendly.Rooms: 5/5
O went to this venue with 15 other people and we had a great time. Food was excellent, its clean and a bit fancy. O will be going back for the soup of the day and a loaded Parma.
Just had the worst meal delivered. Parma overcooked the size of my palm, served with overcooked chips full of oil. Looks like it's been re re re cooked. False advertising when they say qualified chefs with quality food!! My meal was made by a 5th grader. Definitely not recommended
Fantastic service from all staff much better than other hotels in the area I'm told that the meals are second to none great place to visitService: 5/5
Doesn't look much from the outside but good meals a parma and pot for $17 is great value and insides got a massive big screen and a good TAB area, all to go with the friendly staff
Wouldn't recommend this place. Had ordered cake and a coffee. Was horrified to find a piece of hair on the plate and got told that maybe I had placed it there or someone that had walked past placed it there. Didn't get refund for item and wouldn't go back. Horrible customer service from one of the staff.
Had ameal at Summerhill today,had the best lambs fry ever,and my wife had a chicken burger and loved it .would recommend the venue toa anyone ,also toilets were immaculate.
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