Reviews
I had no issue with my food, the service, however, was very underwhelming. It was apparent the girl working was not adequately trained, as I had to wait a few minutes for her to work the register. After finally getting the other girl to come and help her, it appeared that my order was more expensive than the original price. When I queried the second girl why it was more expensive, she said the first girl had put my order wrong, and "it's only a $2 difference." I've worked in hospitality and, the way she spoke to me was rude and unprofessional. There wasn't a sorry about taking a long time nor getting the final amount wrong. I definitely will not be coming here. I am fine waiting, as I understand people need to learn, but when there is rude customer service, that is where I draw the line.
Very rude staff. Another customer received rancid chicken and she was more polite than staff servicing her. My sub was with meatballs and half the footlong was empty. I asked if I could get enough to atleast fill up the roll when they told me No. There is only 8 meatballs in a footlong. They count them out individually lol
Firstly, we wanted italian bread but we got white bread instead. Then we asked for teriyaki chicken and we got chicken which was plain and dry. Usually the order I always get is really good, but it was so bland this time around. When we walked into the shop on a 10 degree day it was so warm inside I was sweating. Not to mention the employee wasnt clear in speaking at all or friendly.
subway Rosanna is amazing maggie and milly made my sub and it was amazing and the service was great, i strongly recommend this subway.
Staff communiction was average but otherwise food was pretty good. Did not have certain features that other subways have.
Service was good, friendly staff. Shop seem clean and looked after.
Only 4 meat balls with 6 inches bread
I don't make it to subway in the US much but stopped by here. I pretty much stick to plant-based options and let the staff make me whatever. They made me a falafel sandwich on rye bread with sweet onion and hot sauce... it was pretty darn good for a franchise restaurant. Way better than the veggie patty option.
Came here with a colleague for a small bite to eat, although much of what they offer is large servings. We shared a paninis which was pretty good. We chose the Mediterranean Veg she's a vego and it was generously filled with toppings. The cookies looked good so we got a couple of those for snacking on throughout the day. Staff friendly. Wheelchair friendly. Kid friendly. Dietaries catered for.
Poor customer service. Have they changed hands lately? 1 2 weeks ago there were 2 guys serving. I ended up with a 6'sub that was split in a few places so v.hard to eat. 2 today I was wtg to be served when a soft drink delivery man came in. After dropping off all the bottles a few trolley loads full, and with me still wtg, the male staff member asked what the delivery man would like to order. The man said to serve me first but the staff member said no. When I was finally served I sarcastically said thanks and complained at how long I had waited. The server said I was wtg yo order after the delivery man came in - but I wasn't! There was no apology. I will never go back to Rosanna Subway again.