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Reviews, get directions and contact details for Subway

Subway
Address: 6 Victor Cres, Narre Warren VIC 3805, Australia
Phone: (03) 9704 0855
State: Victoria
City: Narre Warren
Zip Code: 3805


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 8:00 PM


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Reviews
Last Sunday night we went to this Subway store, it had been a 30 degree day and their air conditioner was not functioning. The two young staff members advised us that their boss had said they were "not allowed to touch the remote control". They were both sweating while preparing our food as well as preparing meat for the next day. We suggested they make a formal complaint to their boss as it is unfair for them to work in these type of conditions and unhygienic to be making food for customers under these circumstances. Tonight, (the following Sunday) we attended the same Subway to purchase dinner. Once again, after a 35+ degree day it was hotter inside the store than it was outside. A portable air conditioner had been brought in, however was severely under sized considering the size of the store. The only cool air that could be felt was when standing directly in front of the unit. The avocado had turned brown and the mozzarella cheese was melted into a pile. I do not believe this is any fault to the staff members working on the two evenings. I believe that the proprietors are solely accountable. Tonight is the last time i attend this store within the summer period.
7 years ago (28-01-2018)
I’ve just encountered one of the most terrible customer service experiances in my life. You store was left to be run by Kealsey and her colouge who was too interested in her mobile phone to great or serve me and the other two customers who had come in to buy some lunch. Kelsey was busy preparing some bread and did not even bother to acknowledge that I was there. I simply asked if someone was free to serve me and I received a death stare that went straight through me and she simply uttered “clearly not right now”. As a customer service manager I was absolutely appalled. I would never allow this sort of behaviour from my staff and could never employ someone with this attitude. As her coleouge proceed to serve me and the other customers we were all continuously told that the Iran we were after was “currently out of stock” and our options became very limited. I personally will never be back to your store and will be taking my business across the free way to your opposition store.
7 years ago (20-04-2018)
Always good service and never had an issue with the food. 5 stars Subway Victor Cres Narre Warren
7 years ago (28-03-2018)
How does a subway have nothing available besides bad attitudes....
7 years ago (20-04-2018)
Poor service. Wait for nearly 15 minutes at 10:30 in the morning because one kept making coffee instead of sandwichs. Was only 2 people in front of us. Not once did either of them say they'd be with us in a moment or even egnolage we were there. More training on customer service is required. Will stick to coming during the week when the older ladies are working. They get more customers through and are always happy 😊
8 years ago (25-11-2017)
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