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Reviews, get directions and contact details for Stratco

"UNDER DEVELOPMENT - We are rebuilding Stratco Archerfield and have an exciting new refreshed store coming soon. In the meantime, we can still assist you from our temporary sales office.Stratco is one of the largest producers and marketers of quality building and home improvement products in Australia. With over 70 years of experience in the building and home renovation markets, Stratco values the importance of high standards of craftsmanship, inventive design and customer service. We pride ourselves with our state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country."
Address: Cnr Beaudesert & Granard Rd , Archerfield 4108, QLD, AU
Phone: 1300 165 165
State: QLD
City: Archerfield
Zip Code: 4108


Opening Hours

Monday: 06:00-17:00
Tuesday: 06:00-17:00
Wednesday: 06:00-17:00
Thursday: 06:00-17:00
Friday: 06:00-17:00
Saturday: 08:30-15:00
Sunday: 09:00-14:00


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Reviews
Very poor delivery service. Just dump everything including small parts in the box on the footpath with open view without a phone call or message. Called back to the store, spoke to two separate staff who obviously have no idea eventually got to the manager but they can’t do anything other than offer an apology. Understandable if they have to leave stuff on the footpath if there is any restrictions to the property, but at least a courtesy phone call or message. Very poor performance!
Very helpful staff and great products however extremely overpriced. I managed to find their supplier and saved a heap doing it that way. Jade garden. Google it.
Have to constantly chase staff, including the manager, when trying to rectify issues. They do not email or call you back unless it involves you handing over more money. I am still chasing parts that didn't come with my order and they have twice sent me parts that are incorrect.
Very helpful. We went in to get a colorbond fence and gate, the sales was very knowledgeable and helps us through our purchase. The wait time for the items to be put together in the factory didn’t take long at all considering it was just after Xmas we ordered. We put the fence together ourselves but the items were in immaculate condition when we picked them up.
Straco fencing is probably the best on the market. You can customise everything to suit your needs. My property had a few issues!! but was able to fix them with the incredible helpful staff and products on offer. Would definitely order through them again.
Great staff, answered all enquiries and showed some other options I had not considered. Very competent and friendly team
Stood in the showroom for 20 min and couldn’t get anyone to help me on sheds, All the staff were standing around talking. Second time this has happened at this store Taking my business elsewhere.
Happy customer here, good friendly service.
Good quality, good price, nice staffs they really helped us to assemble
Very helpful! I first went onto the website and chatted with their customer service team who was able to find the parts I needed and get them sent to my local store. They arrived quickly and the store team notified me to collect. Great service!
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