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Storage King Heidelberg West

  1. Heidelberg West
  2. Bundoora Storage

Reviews, get directions and contact details for Storage King Heidelberg West

Storage King Heidelberg West

About

Our state of the art facility caters for household storage, vehicles, business stock or equipment, and records archiving. All our units are clean, safe and secure. We also have a huge range of boxes and packing materials in our Box Shop.

Story

The Kings Of Storage... Moving and More



"Storage King are the Kings of Storage, Moving and More.We can help you with storage, boxes and packing materials, removalists and house packers, plus much more...We are located throughout Australia with locations in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Newcastle & the Hunter Valley, Gold Coast, Geelong, Ballarat, Illawarra, and the Central Coast, as well as many more regional locations throughout Australia.We're one of Australia's largest self storage providers and have been around since 1998. If you need a simple storage solution for residential, commercial or even your industrial needs, get in contact with us and let us sort out your self-storage problems."
Address: 128 Dougharty Rd, Heidelberg West VIC 3081, Australia
Phone: (03) 9455 3850
ua.moc.gnikegarots@tsewgrebledieh
State: Victoria
City: Heidelberg West
Zip Code: 3081


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
The staff are superb, helpful and friendly, but lately the place has been grubby, has disgusting grease and solvent on the floors and often rubbish around the place. The roller door bollard has been smashed over and a huge lump of concrete obstructs the keypad entry point. I am thinking of going back to Fort Knox—more expensive but much cleaner. Addendum: A day after I advised the safety issue to SK head office, there was a temporary fix for the lockdown. Thanks to SK staff. See new photo. Also, Head office rang me to apologise, so I thought it important to advise readers that the manager contacted me and will be hiring a steam scrubber to clean the facility. A good outcome from my review.
Service from staff was very good. Senior management decision to drive up price due to limited availability is legal, but ethically thuggish and deplorable. When you lose my business because of this, you could move into the Rapid Antigen Test market to compensate.
Excellent service. Made moving house so easy and accessible.
Absolutely the best customer service. We recently sold our unit, so had to store all our furniture while staging it, then we purchased so had to then store everything in between settlement. The team went out of there way to assist us with the rental of two different storage units and gave us advise on how to best pack and deal with the removal companies. The pricing was really reasonable, be truck hire was so handy, the hours and access was great and we felt very safe. Totally recommend- FIVE STARS!!!
I can't speak more highly of the Storage King Heidelberg West team. I mainly dealt with Mariah, who was professional, helpful and absolutely lovely. I needed short term storage for a house worth of stuff, in the midst of Covid, and it was such an easy process from start to finish, as well as incredibly good value for money. The facilities are clean and secure, I had absolutely no qualms about leaving valuable things there. I would not hesitate to use them again should I need to store things in future.
The staff at Storage Kind at Heidelberg West are absolutely fantastic. I was stressed and under a lot of time pressure at the time. They were very easy to talk to and went above and beyond their job description to make my life easy. The facilities and prices are great too. I am very grateful and would recommend them to anyone!!
Very expensive facility, in a six year period the price has almost doubled. Do your homework, I'm sure there are facilities around that would give similar poor service for a cheaper price. They'll charge you every fee imaginable plus their invoices are a disaster, what I thought was a credit ended up being something I owed them.
For those looking for a good storage facility, I can highly recommend Storage King and, in particular, Storage King Heidelberg West. I have been there over two years now and have been very satisfied with the facilities - clean, secure, easily accessible - and the service, which has always been courteous and considerate. The excellent rates which I have enjoyed are also a definite plus. Unless you are looking for a free bar service with your storage - and good luck with that, if you are - Storage King Heidelberg West is definitely 5-star.
I used the parcelpoint service at StorageKing and I have to say the Manager Mariah is a great asset to the store. She was courteous, responsible and very polite. Wouldn't hesitate going back here.
Storage King are shifty! I rented a unit off them for 1 month for $125 then they charged me a Admin fee of $15. When I moved my things out 5 days early and called them to end the lease they charged me an extra 9 days because they wanted 2 weeks notice for me to cancel. Which was $37 Now the cost Is $177 for the month which Is Very sneaky They also threatened me with ruining my credit score if i didn't pay
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