Steller

Reviews, get directions and contact details for Steller

Address: 840 Dandenong Rd, Caulfield East VIC 3145, Australia

Phone: (03) 8658 8341

Website

State: Victoria

Zip Code: 3145

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Reviews

I was very impressed with the service provided by the Steller maintenance team. Bernard attended to everything in an efficient, diligent and thorough way. He was eager for me to check the things that he fixed and be sure I was happy with the result. He was very pleasant and liked his work. Nothing was too much trouble. Thank-you.

 7 years ago (15-02-2018)

Communication was very poor from the start, our Steller rep left it right to the last minute re us choosing fixtures/finishes despite us chasing him to organise this.
No one contacted us re power points which meant we could not choose where we wanted or how many.
We were promised a walk around already finished developments but this never happened.

Upon settlement everything was rushed to meet the deadline and the quality and standard of all our internal fixtures and fitting was not acceptable.
Wardrobes were not fitted correctly, units had chips in them, our flooring had damage from a dropped tool. 
Our fridge was installed incorrectly, screws missing, plastering/painting missing or done incorrectly and also balcony doors fitted so badly they wouldn't even close.
Carpet fitted terribly, even the site manager agreed it was 'pissed'.
Steller are not going to rectify the carpet and so we are now left with a badly fitted/wonky carpet.

After a lot of back and fourth post settlement some of the defects have been 'fixed'.
Fixed seems to mean filling in/covering with paint or hiding a defect and so we are still not feeling we have been given a premium experience with Steller.
They have 3 months contractually to fix the defects, some of which meant we couldn't move in immediately after settlement.

In hindsight we would not have chosen Steller, I feel that this is a development company that maybe once used to have a high standard to attention to detail but now has maybe become too greedy and spread itself thinly.
We did some research on Steller about 16 months ago when we first decided to choose them, at the time I found nothing negative.
Looking now I see quite a few other bad reviews which leads me to believe that the standard they once achieved is being lost.

Think twice before considering Steller, you won't experience the premium quality they would like you to believe.

      
      
      
 7 years ago (20-02-2018)

I purchased a unit with Steller. The apartment has a good quality, every appliance promised works, and the fixtures and fittings are well made. 
The people at Steller were responsive and helpful to enquires. I was kept updated on the progress. I would recommend  Steller. 5 stars.

 7 years ago (17-02-2018)

Steller have been a great company to deal with. Our apartment was finished earlier than expected, is of high quality, and any (very minor) issues have been resolved promptly and without question. I highly recommend Steller.

 8 years ago (24-01-2018)

I read with interest the Fernando Pessoa comment. He was a poet who died in 1905, his surname means "person" No such person listed in the white pages for Victoria!! Steller refuse to complete our apartment complex. They refuse to talk to us, refuse to correct defects, a terrible experience. Further, I note that the only plus comment just listed, is of a fictional comic super hero??? whats going on here?? steller interference?? again?? no star to this money hungry rabble

 7 years ago (06-02-2018)

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Steller

Reviews, get directions and contact details for Steller

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