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Reviews, get directions and contact details for Song Huong Restaurant

Song Huong Restaurant
Address: 71 Alfrieda St, St Albans VIC 3021, Australia
Phone: (03) 9356 0567
State: Victoria
City: Saint Albans
Zip Code: 3021


Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM


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Reviews
The food is delicious, but the lady owner at the counter should have better customer service. She has never smiled, never said 'Thank you' after customers make payments. Her face is as cold as nurses who work in mental health institutions or staff who work in prisons. I think she should be trained more about customer relations in the future. Her husband is very polite and friendly, nevertheless. For the food, I would grade 4 stars, but for her customer relations, I would grade only 1 star. Also, one more important thing to mention: the junior staff did not wash their hands after touching chairs, broom sticks, and other stuff around the restaurant. On several occasions, I saw staff members were doing food handling such as peeling vegetables or detaching spring roll sheets. She then went to grab chairs and brooms. Then when she finished, she did not go and wash her hands. Instead, she went straight into her old place where she continued with her food handling business. That was very unhygienic. She should wash hands first.
8 years ago (01-06-2018)
Another great Vietnamese and Chinese cuisine restaurant in St. Albans. I was craving for spicy pad thai and they have this thai spicy vermicelli noodle in the menu, I gave it a try regardless of not accepting my request to use a flat noodles instead of vermicelli. Surprisingly I am satisfied and happy about the taste and portion. My Partner ordered a beef noodle soup, I would say it’s great soup and plenty of beef compare to others. It wasn’t that busy when we came so the fast service is expected and delivered. Staff may be a too casual to customers but everyone has their own personality so just enjoy the food and I will definitely come back to try other dishes.
8 years ago (17-04-2018)
This is a place I have known for over a decade. My family and I discovered this gem on Alfreida street a long time ago... and the broth of the phò is still just as I remember it at the first sip. Time, effort and love shine through every mouthful of delicious soup that will leave you wanting more. It's been about 12 years and I still can't get enough. I highly recommend this place for lovers of beef noodle soup or those who want to get to know it. The closest you'll get to this elsewhere is Ho Chi Minh city, and I stand by this fact one hundred percent. Grab a friend or go by yourself; the soup is always hot and the Vietnamese pop is always playing in the background.
8 years ago (08-06-2018)
Simply the best bbh I've tried. Sure, most Viet restaurants have bbh on their menu but Song Huong specialises in this dish. I've tried other bbh places like Dong Ba(Footscray) and Co Do(sunshine), but its nowhere near the quality of this place. Haven't tried other Viet dishes here yet as the bbh is simply the best.
8 years ago (03-06-2018)
Been coming here for over 10 years for the tasty pho soup - chicken noodle soup. Always quick service stsff very pleassnt
8 years ago (31-05-2018)
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