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Reviews, get directions and contact details for SKG Radiology

Address: 100 Murdoch Dr , Murdoch 6150, WA, AU
Phone: (08) 9333 9200
State: WA
City: Murdoch
Zip Code: 6150


Opening Hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: 09:00-12:00


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Reviews
Receptionist Julie hope I spell her name rightshe is so kind, friendly and caring. Calling to check about my ultrasound report as my GP haven't receive my report yet this morning, she kindly assisted me to double check and send report to my doctor on time, really kind and exceptional customer service! Also the ultrasound experience last Sunday was good, radiologist even called me earlier than appointment time, really on time, efficient and friendly service!
Have been coming here for ten years but the service I received was not good. Receptionists always make you wait and are not very friendly. It’s almost a burden to deal with people. Not informed of a 50 minute wait between scans. When I came out, finally, they had turned the eftpos machine off even though they still had patients coming in, so I have to go out of my way to make payment the following day. The girl who did the mammogram seemed to not really know what she was doing and it was the most painful mammogram I have had in the ten years. I did have a lovely girl who did the ultrasound, she was friendly and made the experience quite relaxing. I was very comfortable and the scan was done in a timely manner, considering the wait.
I just had a lumbar puncture procedure through sjog Murdoch dpu and I have to say that the neurologist Doctor Leo Galvin was brilliant. He knew I was very anxious but he talked me thru the whole process as he was doing it. I couldn't have asked for better care. Also he had an offsider in the room during who was also amazing. She spoke to me prior so I understood what would happen and then rubbed my arm and comforted me during. I'm sorry I missed her name but she was very petite....short black hair and glasses. Both were kind and genuine and im so relieved they were there with me. Thankyou again for everything.
Insanely rude receptionist. A little confusion on our behalf after an online consultation we were given direction to get an X-ray at emergency to establish if my husband had Pneumonia. She proceeded to stand and raise her voice and in the most patronising tone say “if you were told to go to emergency you go to emergency” I apologised and said I was a little confused because we were told to get an X-ray in emergency and that we would head over. She again raised her voice so the whole waiting room could hear and repeated “you go to emergency” The people behind us were as shocked as we were. Super disgusting behaviour for two people who were simply confused, politely asking for direction.
I’m sure SKG itself is great but I just missed my appointment because I couldn’t get a carpark. Drove around for 30 minutes along with about 20 other poor cars trying to stalk people in the stupid one way system carpark. Had to phone SKG and tell them I was trapped in carpark hell and need to reschedule. I will go to another location thanks
Rachel was delightful and really helpful! Reception has picked up their game too which is wonderful to see. Just a good experience all around
$124.05 for a chest x-ray $581.95 for a CT scan Very expensive health care which I feel is taking advantage of sick people. Had to pay in full and wait a week for a receipt to get some money back from Medicare
Absolute scam, you will walk out having asked if there is a balance to settle. They will say no, you will get a call saying you owe them $500, you’ll set up a recurring payment that happens weekly. Then you will get emailing threatening you with dates to take you to court. AVOID THIS PLACE
4 days to forward results of scan ,failed to notify patient of delay in reporting to doctor,sat in Doctors surgery whilst doctor contacted Radiology who then refused to give the Doctor the report verbally so that she could address the matter while waiting Another waste of Medicare funds and most of all my doctors valuable time
To those who find it difficult to find where they are located, it is actually at the Murdoch Clinic - as you enter the building, they are on the left side. I have spent 20 minutes at the parking area going around all the buildings as I could not find where they are and no signage. My appointment was at 12.45pm and I tried to call them so i could get some help with directions, and their phone kept saying that they are closed and to call back during business hours. I am confused how my appointment was at 12.45pm and it is outside business hours ??? 1 star for no signage, 1 star for the receptionist who was too old for her job and was not helpful at all BUT I must give 5 star for the radiographer. The radiographer was amazing.
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