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Reviews, get directions and contact details for Shoppingtown Hotel

Shoppingtown Hotel

About

Home to one of Melbourne's Biggest NightSpots on Saturdays with a wide variety of facilities offered including bistro, function rooms, beer garden, TAB sports bar, accommodation, gaming room, Cabaret room

Story

What differentiates the venue from other hotels in the area, aside from the magnificent view of the city, is the high standard of performers in its cabaret room. The versatility of the room allows it to be used during the day for community shows, conferences and Bingo.

For those who like a more relaxed atmosphere we also offer a dinner and show package. Sit, relax with friends and enjoy a 2 course meal whilst viewing live shows such as Leo Sayer, Cadd and Morris, and the ever popular Babba, in comfort.

Address: 13/21 Williamsons Rd, Doncaster VIC 3108, Australia
Phone: (03) 9848 6811
State: Victoria
City: Doncaster
Zip Code: 3108


Opening Hours

Monday: 9:00 AM – 5:00 AM
Tuesday: 9:00 AM – 5:00 AM
Wednesday: 9:00 AM – 5:00 AM
Thursday: 9:00 AM – 5:00 AM
Friday: 9:00 AM – 5:00 AM
Saturday: 9:00 AM – 5:00 AM
Sunday: 9:00 AM – 5:00 AM


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Reviews
We stopped by for dinner with a child in a wheelchair. Staff - Kristos- was accomodating & helpful. Particularly in accessing the outdoor deck; to view the sunset & city. Keoghan was helpful in the bar in selecting non alcoholic wine & beer. The kitchen / meals did take quite some time to arrive especially as it wasn’t busy. Great views, Meals, service.
Great local pub with a friendly, relaxed atmosphere. The staff are welcoming, and the manager Kevin is especially helpful and goes out of his way to make sure everyone has a great experience. Good drinks, good vibes — highly recommend!
If you enjoy being ignored by staff, eat mediocre food, get a dish with most of the ingredients missing and get over charged for your drinks, then this is the place for you. Most of the staff seemed more interested in what was on their phones than what was happening in the restaurant. We ordered and paid for our first drinks at the bar and I miss heard the charge only to find out later when checking my bank account that I had been overcharged $11 for 2 drinks. The food took ages to arrive and was less than appetising. The pork was over cooked and dry, the potatoes were hard and tasted like they had not been washed properly. We ordered 2 deserts, ice cream with topping and wafers. When they had not appeared half an hour later, we enquired as to their whereabouts only to be told that the kitchen was closed. But they had taken our money for the desert! We were eventual given a bowl each of 2 small scoops of half melted ice cream, no wafers, no topping. And this was at a cost of $8 per bowl! When we queried it, the waiter just ignored us and left, no explanation and no apologies. I expressed my concerns via email to the hotel, but their silence was deafening. They obviously don’t give a damn about customer service. Overall a horrible experience, the management should be ashamed of their staff and also themselves for not addressing concerns from their customers. I would never step foot in this hotel ever again.
We attended the Christmas Day Buffet lunch. We were very unhappy that we had to wait outside in the cold for the doors to open 3 minutes late after the lunch should have commenced. We recommend that patrons can wait in the foyer for 30 minutes prior to opening the buffet as the line gets really long. However, the quality of the buffet food was amazing, the best buffet since you commenced the Christmas buffet. We attend every year and previous years have been average. Very happy with the 2025 buffet, please thank the staff for an excellent Christmas Day lunch!!
Don’t recommend Family room for two couples. second room not suitable as beds are in the kitchen area with no privacy. Probably ok for young family. Could have been advised at time of booking. Otherwise a nice stay and good location.
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