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Shingle Inn

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  2. Sunnybank Cafes
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Shingle Inn

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ShingleInnSunnybank

Address: Shop 17 Sunnybank Plaza 358 Mains Rd , Sunnybank 4109, QLD, AU
Phone: (07) 3345 7889
State: QLD
City: Sunnybank
Zip Code: 4109


Opening Hours

Monday: 07:30-17:30
Tuesday: 07:30-17:30
Wednesday: 07:30-17:30
Thursday: 07:30-21:00
Friday: 07:30-17:30
Saturday: 07:30-17:00
Sunday: 09:00-16:00

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Reviews
Ordered a pumpkin soup and mocha. Both were of exceptional quality, and the garlic bread with the soup was an excellent touch. Will definitely return in the near future.
+ve: great customer service, attentive to get tables cleaned. Nice coffee as well. -ve: breakfast was not price for value. Quality was poor. I ordered the avocado toast and scrambled eggs. The sourdough tasted very much like Coles sourdough, the avocado was brown and the scrambled egg was not fresh.....it was packet dehydrated eggs. My excitement over having by a breakky out sank when it came out knowing it was something that I could make at home at a higher quality.
I visited this store this morning, while I was waiting for my daughter in law. I ordered a rather complicated coffee and some fruit toast. The lady on the cash register was very friendly and very patient with me. My order arrived promptly with a friendly smile.The coffee was great not alway easy to get a good coffee and fruit toast was warm and fresh When I was finished and still waiting for my daughter in law to arrive a staff member cleared the table. Asked me if she could get me anything else and when I said no thank you she offered me a cold glass of water. I felt very welcome and not rushed out the door Great service is a rarity these days. See you next visit
BREAKFAST IN THE MALL Noisy location in the middle of the mall with a combination of wicker or soft cushioned coach to sit in. Quieter inside near the serving counter. SERVICE I found the service was prompt and friendly on my visit. FOOD I ordered the healthy start breakfast. Arrived at my table within an acceptable wait. Poached eggs - perfect Avocado was fresh Toast buttered and quartered Spinach blanched Cherry tomatos blistered nicely Baked beans a little overheated. DRINK Banana Blast Smoothie not anything SUPER as stated on their menu, but nicely done. OVERALL Happy with my experience and breakfast. POINTS * The centre area good to park your trolley while you eat / drink. * High chairs are available * Gluten free options * Table Service
Rude service. unfriendly staff. great coffee but took 15 minutes, only reason this isn't a 1 star review. Eggs Benedict was overpriced for what you get, eggs over done and took much longer than it should have considering what you get on the plate and how quiet it was. dirty table. expected better considering there was a 15% surcharge for queens birthday public holiday.
45min wait for 2 salads, an open face sourdough toastie, 2 honey sandwiches, waffles and some drinks...except they told us after the 45min wait that there were no more waffles, then wanted to charge us extra to have pancakes instead which took an extra 20min... The sourbread was actually wholemeal bread, but they tried to convince us it's sourdough and blamed their suppliers. Everything is microwaved, the bread was stale. Considering what they charge, terrible value for money. Not effeciently run and questionable quality food. ...oh and the coffee was burnt : Unfortunately not recommended.
Nice service. Decent coffee.
Worst customer service. There were over 6 staff working, we sat down for half an hour looking at menu and lined up for another ten minutes went to order to be told “ we aren't doing normal menu options today”. Not even an apology.Rude and worst customer service. If I could give no stars I would have!!!
Seats and entrances blocked by boxes of bottles prevents disabled patrons to move freely. Salt and pepper shakers were empty and other shakers hard to pour. Indifferent service and no iced water bottles - only tap water. Filtered water fountains are a must for most cafes nowadays. Disappointing for a Shingle Inn franchise. Brisbane City Hall needs to train the Sunnybank franchisees on how to offer good service.
The coffee was undrinkable. Staff were unresponsive on being told that registering dine in with an exercise book was no longer acceptable from 23rd Dec.
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