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Reviews, get directions and contact details for Shepparton Taxis Pty Ltd

Shepparton Taxis Pty Ltd
Address: 20 New Dookie Rd, Shepparton VIC 3630, Australia
Phone: (03) 5329 0003
State: Victoria
City: Shepparton
Zip Code: 3630


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
It don’t use this service but I have a friend who lives in Mooroopna. She doesn’t drive a car because she is disabled. Uses a walker. More times than not she is late for her many appointments, so late they have to be cancelled because the taxi driver is so late. Most taxi drivers won’t pick up my friend because they know she has a walker and they won’t put then in their taxi. I find our taxi service is very unacceptable. I hope I never have to rely on what they call service. Gone are the reliable taxi service of old. I almost forgot, no and I mean no taxi driver will collect my friend and take her down to the Mooroopna shopping centre. Is she meant to walk?
Absolute stuff up, meant to be in shepp by 3pm now 3.30 and they sent a normal taxi not wheelchair. Where is Heather that used to be the boss and I'd love to see Bindi in her wheelchair bus
So terrible. Called to make a booking and said taxi would be here in 10-15 minutes, which was okay I was expecting that. But then waited 20 minutes and no taxi, then receive a text saying taxi is approaching but still no taxi in sight. Called again and they said driver couldn’t find my house and told me wait at a different spot so I went outside a stood in the rain for another 20 minutes until one finally arrived. Ended up 30 minutes late for work. Don’t waste your time just catch the bus, or better yet, walk it would be faster and you wouldn’t waste your money. Uber should be implemented in Shepp soon and phase them out completely.
We booked a cab for 12:45. We were still waiting at 12:55. Called back ,they said we'll send one out now. Didn't happen. They're lucky they get even one star. Plus the phone line was terrible.
Called a taxi at 3:30pm to transport visitors to the train station so they could catch a train departing at 4pm. Taxi service said they would make it ‘high priority’ and send a taxi straight away. The Taxi turned up at 4:30pm. Lucky it wasn’t ‘low priority’ as we’d still be waiting!
Don't waste your time. Called for a taxi for 6pm. Waited until 6:35pm - took 15min to get through to someone. Said there was no booking and hung up. Worst company - if I could give 0 stars I would! Please don't waste your time.
They don’t answer their phone on a Saturday night, despite the busyness this could be resolved. Worst taxi service I’ve dealt with this far
Booked taxi but never came. Tried to ring back never responded. Wasted my hour and half
Very disappointed with the service. They take all the bookings, yet they don't have any drivers to assign. If you do not have drivers, do not take any bookings. I was waiting for 45 mins and had to cancel my appointment because I couldn't make it on time. Now I'm not going to get another appointment too. You need to be responsible for what you do. Do not recommend this service for anyone.
Comment on this business
Geoff
2 recent experiences totally unsatisfactory. First occasion called for cab to take me from home to restaurant in town. Messages can approaching. Waited 40 minutes after that including 2 phone calls to see what was happening. Eventually gave up and took my own car. Never received call wondering where I was. Next time evening of 1st April. Got msg cab 2302 approaching. Never turned up and cab ordered after mine arrived quickly. 2 more phone calls before another cab arrived. Total waiting time a good 40 minutes. Totally unacceptable service for 10:30 to 11:00 pm on a week night.

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