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Shapley Plumbing

  2. Bay Of Plenty Plumber

Reviews, get directions and contact details for Shapley Plumbing

Address: 15 Louvain St, Bay Of Plenty 3120, New Zealand
Phone: 07-308 9049
State: Bay Of Plenty
Zip Code: 3120


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Reviews
Great shop and awesome staff,in fact the owner usually looks after you. Fireplaces and all bathrooms, toilets and plumbing supplies and many more goods. I ve been a tradesman for over 40 years and this shope rates as one of the best I know. And their bargain table has me surprised every time I go there. I come all the way from Raglan and would never miss to stop at Shapleys!
Took them over 6 months to replace a tiny vanity. I lost count how many times they came and failed to put the new one in. Maybe 5+?! Turns out they can't measure, order, bill, communicate. Terrible service. If they can't get the small jobs right I'd hate to imagine what the big jobs are like. Will never use ever again. So much stress for what should have been a simple job. Shame I can't give a zero star rating!
Ordered and paid for a product online only to be notified that it's unavailable and will be on back order. Was never followed up by anyone. 13 days later I rang and emailed to see what's going on, only to be told the same thing. 1 month later still no product, so refund was issued and 5 days after I received my refund. Little to no communication unless I made contact first. If something is unavailable at the time, a consumer should not be able to make the purchase, it should come up with a sold out warning like other Web sites. So you are not disappointed when you have to wait so long.
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