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Scorptec Macquarie Park

  1. Macquarie Park
  2. Macquari̇e Park Electroni̇cs Store

Reviews, get directions and contact details for Scorptec Macquarie Park

Scorptec Macquarie Park
Address: 45 Epping Rd, Macquarie Park NSW 2113, Australia
Phone: 1300 780 537
State: New South Wales
City: Macquarie Park
Zip Code: 2113


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

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Reviews
Love the prices and products on offer. Order through them multiple times. The last order tho the address incorrect somehow by 1 number so instead of 13 it was sent to 14. I notified once i noticed it was wrong. But although the reply was speedy, they notified me it cant be changed now. But basically went straight to they can give a refund or they can send it again but i will just need to repay the shipping again. Which is fine, but i felt like there was no real attempt to help but rather a feel of toughies if you really want it just pay again the shipping. Although i have probably spent more than 500 dollars worth of products from Sportec. And i am sure they could just sent it again at my cost even tho I was at fault knowing i most likely would buy from them again and recommend their efforts and service to family and friends. But they prefer to go straight to charge me extra for the delivery to resend it just for 12 dollars or whatever it was. But yeah otherwise happy with them. Just don't expect much symphony for loyal regular customers even over small things.
The staff are great and knowledgeable, however, the business owners policies makes the experience unpleasant. They won't accept cash and charge you on all forms of transactions except for bank transfer which I'm not sure if it's available, regardless, don't expect your customer to make a bank transfer in the store.nWhen an item does not perform as expected or is faulty the return process is extremely painful and comes at a cost which I'm sure is not legal if you check the law with fair trading.nAnd of course no price matching.nI leave 2 stars only for the staff, and take away 3 stars for the business owners policy making decision.
Don't buy a work machine from here.nIt takes 1 month for a resolution every time there's an issue with it that requires service/warranty.nIn the 2 years since I bought an ASUS laptop from here for my job, it's had 3 issues that required me to take it back to them during business hours, 1 month to get a resolution, and it was replaced twice. This is an exteremely tedious inconvenience to deal with, and they just don't seem to care.nnThese guys are knowledgeable and their prices are competitive so I'll give them 1 extra star for that. If you're buying gaming gear that won't impact your day to day work, I don't see an issue with them.
The WORST customer service in the industry, simply NOT worth the risk. If anything goes wrong, youll be glad you DIDN'T buy from Scorptec.nnI've been a customer for over a decade.nnAfter seeing how disgraceful and dishonest they have treated my friend who purchased a faulty graphics card and then got a faulty replacement under warranty. Now they claim that the 9 month old faulty replacement is out of warranty and there is nothing they can do.nnI will NEVER recommend or buy anything from Scorptec again.
Friendly staff, quick service. Good prices as well. They also have a range of mechanical keyboards and accessories.nNever heard of them before, but very close to IT area of Macquarie park so that is a bonus.
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Scorptec Macquarie Park map

Directions to Scorptec Macquarie Park with public transportation

Epping Rd Before Wicks Rd 60 meters
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649w
Epping Rd After Wicks Rd 100 meters
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Morshead St Near Wicks Rd 230 meters
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584w
Epping Rd at Ryrie St 240 meters
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649w
703w
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Morshead St at Ryrie St 280 meters
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584w

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