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Rutland Arms Inn

  1. Whanganui
  2. Wanganui Night Club
  3. Wanganui Bar
  4. Wanganui Cafe
  5. Manawatu-Wanganui Cafe

Reviews, get directions and contact details for Rutland Arms Inn

Rutland Arms Inn
Address: 48-52 Ridgway St, Whanganui, 4500, New Zealand
Phone: 06-347 7677
State: Manawatu-Wanganui
City: Whanganui
Zip Code: 4500


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Reviews
We really enjoyed staying at the Rutland Arms. The room was cosy and quiet and the bed very comfortable. The hotel is so well situated, being on the corner of the main shopping street and a short walk from the river and the wonderful Saturday morning market. The dining area/bar has lots of charm and is reminiscent of an English pub. We would definitely stay here again, and will be back as we didn't get to see enough of this lovely city. The only reason I didn't give 5 stars for the room was because the carpet is stretched which detracted from the charm of the room.
Today we popped into the Rutland for brunch. We have been coming to the Rutland for 30 years as Whanganui residents and currently out of towers for brunch, lunch, drinks, dinners and accommodation. Today's experience was different the friendly hospitality wasn't as good and the lady behind the bar counter was actually quite disquieting. She didn't ask basic questions about our order, didn't give us a table number, was confused when I asked for a half pint oncider and was generally unwelcoming and inhospitable in her manner. I was wearing jeans but was otherwise tidy in appearance. We will give the Rutland another go at a later date and if our customer experience has not improved we will take all our business elsewhere.
Beautiful rooms, friendly staff and right in the centre of town, so easy walking. The complimentary Continental breakfast was also really good. We had a lovely overnight stay.
This place has a great selection of beers on tap. I arrived at 9.30 p.m. on a Thursday and they were reluctant to serve me as it was quiet and the staff wanted to go home. I ordered one beer that just tasted bad - like musty stale socks and dirty water. I immediately told them, and to their credit they replaced it. But the replacement beer also tasted off and tainted! It's a mouldy, musty, plasticky flavour. I can only think that maybe they aren't cleaning their lines properly. It's quite a travesty to be serving what should be good quality beer through dirty lines. I'm not a snob but I do have functional taste-buds and a tongue. Come on guys, don't spoil good beer and your reputation through bad hygiene.
Have been years ago, so returned to be disappointed. The service was really bad. We had a large group after a funeral & we could place an order for dinner, but had to wait for it to be cooked. The waitress wanted another large table to arrive, they were to place their orders and have meals cooked before us. That table was only half full and we’re not even ready to order. We were only allowed Fry’s while we waited. We left. Won’t be back. Found a much better place that can cope with a large 10 people group.
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