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Reviews, get directions and contact details for Ruchi

About

One of the finest South Indian Restaurant in Canberra. A direct taste from India which delivers its mouth watering for more then 20 years.

Address: 17-23 Oatley Ct Unit 4 , Belconnen 2617, ACT, AU
Phone: (02) 6253 2506
ua.ten.dnopgib@48324ur
State: ACT
City: Belconnen
Zip Code: 2617


Opening Hours

Monday: 17:30-22:00
Tuesday: 12:00-14:00
Tuesday: 17:30-22:00
Wednesday: 12:00-14:00
Wednesday: 17:30-22:00
Thursday: 12:00-14:00
Thursday: 17:30-22:00

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Reviews
The food is amazing. Best Dosa in Canberra hands down. However it's a ma and pa establishment, so service is quite a bit slower than most places in this segment.
Tasty food, quick service, Mysore maharaja thalis are the best.
The owner/manager of the restaurant has a terrible ego. He treated me as if I was asking for free food. Was very rude and disgusting for no good reason. This is the very first time I had such an awful experience at an Indian restaurant in Canberra. He has this special rude attitude for south asian people as I have noticed. No wonders why this restaurant is always empty. If possible I'd have given a -200 rating.
This is our regular Saturday-evening choice for Indian takeaway. The food is of high quality with a great depth of flavour. At the same time, dishes that are recommended as being mild really are mild rather than being spicy hot. The South Indian emphasis gives the menu a breadth and emphasis that is not common in other Indian restaurants in Canberra. The owners are invariably polite and friendly.
My friend had a dosa and I a hot chicken curry. Both were extremely tasty. Sadly the next visit the food was not of the same quality. Difficult to believe it's the same chef. So 1 rating of 5 and 1 of 1, average 3.
Bought take away recently and to say it was an extreme disappointment is an understatement. $50 for two curries and a bread basket. The curries were way overpriced at $17.50 a piece - the quantities were small barely enough for two people and the taste was ok but not great. Same goes for the so called bread basket too. We could have had a much better, much bigger meal for $50. We actually feel cheated! I wouldn't have given even a single star had Google let me post this with no stars. Never again from them.
Finally zillion spices away from India this place got my deserted taste-buds some life. This place is amazing. It has, without a doubt, set a high benchmark for service and food in my mind. The good thing about this restaurant is its service unlike other Indian restaurants. The best dishes are butter chicken, Kerala chicken, yummy toondari chicken & many more. I have had in my life, so tender and well-cooked a great place to be with family or friends if you plan to hog and hog. The food quality and taste has been consistent ever since it started. Which is a big plus, otherwise most places have good taste and quality in the beginning, but later it deteriorates. I have been very impressed with the quality of service and food delivered at “Ruchi”. The staff is very hospitable and on their toes to cater to the needs of the customers. Good family place,Biryani is really outstanding. Have been here many times and hope to enjoy more! Superb service, clean environment level taken into good account by the owner. I would recommend this restaurant any day as one gets more than one’s money is worth Thanks for taking care of all our foodies like us! Keep up the good work guys!
so bad experience. ordered some takeaway yesterday night. I have ordered cheese Naan, garlic Naan and aloo Kulch but received three uncooked plain Naan. instead of samosa we got burnt samosa where those stuffing were coming out.chilli chicken is just some boiled chicken with lot of chilli powder for them. so disgusting.. never ever going to even think of having food from this restaurant. DON'T WASTE YOUR TIME AND MONEY by going here. I feel sad of wasting my hard earn money on the bad dinner.
Worst customer ever experience. The restaurant was practically deserted for good reason as well; yet we still waited well over half and hour for our mediocre meals. The manager spent the entire time watching tv and paid no attention to us or our needs. The food had some issues which I expressed to the manager when paying our bill had no issues with paying the full amount but it was some constructive criticism such as the food being cold and lacking salt. The manager got defensive and started making comments such as; “people like you always create problems for our fellow countrymen” whatever that may mean, paid and left will never return. The customer service was appalling and degrading to a certain extent.
It was a special occasion and the wife I decided to have Indian for dinner. This restaurant came up on a Google search and we decided to visit. The food was below average. I asked the waiter if I could get the remaining curry packed to take away, to which he said he'd bring a container and that I'd have to pack it myself. I found this a bit strange, but didn't think much of it. When the bill arrived, there was a small charge levied for the actual take away container, which I found a bit cheap considering we'd just ordered food worth $50. After making the payment, I commented on this extra charge to the owner who was behind the counter and was taken aback at his rude response. He started saying irrelevant things such as "Your employer does not negotiate your pay with you. Just because it is an Indian restaurant, you can't negotiate." I found this really appalling and inappropriate, considering I had already paid the bill for the food and the take away box. I have read other comments on here about the attitude of the staff and management towards Indians and second their views. We were very disappointed with the experience and the attitude of the management.
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