Royal Children's Hospital

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About

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Story

The Royal Children's Hospital (RCH) has been providing outstanding care for over 145 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of close to 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Children's Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

Thanks to support from both the community and businesses, the RCH Foundation works to ensure the hospital can continue to provide the very best care. Find out how you can make a difference to sick children and their families cared for by the hospital by visiting: www.rchfoundation.org.au

Mission

The Royal Children's Hospital improves the health and wellbeing of children and adolescents through leadership in healthcare, research and education.

Address: 50 Flemington Rd , Parkville 3052, VIC, AU

Phone: (03) 9345 5522

State: VIC

City: Parkville

Zip Code: 3052

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews

I came many times to this Hospital but this time is the worst and headache. First I couldn’t find parking spaces and second a long line for registration and next we went to the x-ray section their was crowded that keep us waited for almost an hour. And after this I go a ticket  for child at 10:300am to see the doctor until 1:30pm. I asked from the Clinic A1 again that why our turn is not coming. She check the computer that our number wasn’t sent to doctors. She printed another ticket to see a doctor. We arrived at 9:30 am and now it is 3:00 pm. Still we are waiting to meet doctor.  It is really really headache and worse and waste of time. Unbelievable

Friendly and helpful team. Definitely the best hospital experience so far, despite the long wait. Everything got sorted out in the end. My son is happy, his arm is fixed, overall a very professional organisation. Keep up the good work RCH! Thanks for looking after us.

A world-class, leading hospital that is sadly plagued with severe waiting times and staff shortages. I have had to wait many hours to be accepted into for a start the observation area, but I understand the shortages faced.  The staff every one of them is so kind and nice making days better in hospital.  Keep up the work fellow RCH staff!

Nothing but good to say about the caring and hard-working emergency staff who saved our 8 month old baby's life. We were transferred from Bendigo very late at night because our baby had intussusception blockage of the bowel and he was at the late stages, in a very bad way, vomiting up his poo. They were run off their feet with a full waiting room of emergency patients but worked through the process as quickly as they could in the circumstances and he was treated and on the mend by 1 am. All the while we were treated so kindly and everything was explained to us as to what they were doing to our son. We were so impressed by the expertise of all the staff and can't thank them enough for their care of our baby.

Have had my son admitted to the Koala Ward through ED twice now. The effort, compassion, and care from all staff is brilliant esp when needed through such crucial and vulnerable situations for children. It really takes a special type people to do what they do here.

My experience was awful since so many seriously ill children patients had to wait for hours before a doctor could visit them in the hospital emergency room! Every 20 minutes, my toddler would throw up, and she was really sick. The nurse told us it would take five hours to see a doctor when my spouse was also ill. That evening was awful! Is there really just one physician for such a large city? Where do our taxes go?

waiting in the emergency with a fractured hand for hours.....and hours..... and more hours!!!!!  Update to reply on hospital's reply:  Thank you for your reply, waiting 5-6 hours to get ANY kind of service especially medical one is NOT OK, there is something completely wrong with the health care system in this country and needs immediate resolution! I have changed my rating to 3 stars just because hospital staff were amazing esepcially Amy and its not their fault that we had to wait this long, its the health care system's...

I got asked to leave the hospital today. I only have one hand and I just wanted to pass on a card and flowers to the parents who had children with amputations recently. I got told by a blonde senior member of the hospital in front of a so-called security guard that had no uniform on that there is no place for me here. She said I am not going to let you play with these parents as if I was some sort of insane person. I didn’t know. Try and look for the parents. I bought three bunches of flowers three cards with my contact details. I came from the Sunshine Coast as soon as I saw the news. It is a shame that I got asked to leave immediately. I was trying to help. I am sorry. I am embarrassed that hospital even can treat someone like this. This is Australia. It’s 2023. Why do some people enjoy putting people down? From a hospital.  It is so wrong.

Whilst I can't fault the care they had with my child, I will complain about the lack of understanding they had for my situation. I also don't take kindly to being told my child is autistic when in fact he is shy. No one knows there child like a mother does, such a pity I wasn't listened to and made to feel awful. I fully understand the pressure staff are under, but I can assure you,  almost losing my child is far worse.  Disappointed in the last nurse that attended to my child is an understatement.

Absolutely amazing care received here for my son. The facilities are great, the doctors are knowledgeable and know how to deal with kids, I couldnt be happier. We're really lucky to have such an amazing hospital publically available.

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