Ross Funerals

Reviews, get directions and contact details for Ross Funerals

"Ross Funerals has been serving Maryborough, Hervey Bay and surrounding districts since 1955.Our mission is to help people through a difficult time. We provide quality and affordable services and pride ourselves on working in a dignified and respectful way.Even when our office is closed, you can phone us anytime, 24/7."

Address: 18 Nikenbah Dundowran Rd, Nikenbah QLD 4655, Australia

Phone: (07) 4124 7511

Website

State: Queensland

City: Nikenbah

Zip Code: 4655

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I would like to thank Ross funeral Hervey bay for doing everything it helped me and my family they were fantastic people  And the  Lady Christine Smith  who was fantastic with everything she did Christine writes from her heart it was fantastic  THANK YOU very much for all your help again  THANK YOU  BOTH XXXXX Th

Sincere thank you to Courtney and the team for all your help and understanding. The flowers were fantastic. Dad and Mum would definitely have approved.

I could not thank 'Courtney and the entire team of wonderful people at Ross Funerals. They were professional yet everyone had a genuine understanding and empathy of loss. Every step of our process was handled with expertise and sincere care of every need I had in organising a most difficult event. The service received was far beyond the 5 stars given and the stars in their hearts towards me during the entire process was something that made a sad and heartbreaking period more manageable and logistically stress-free. Thanks again  to the great people at Ross Funerals.

I cannot express fully my disgust with this company.  They have been deceitful and incompetent throughout this whole episode. Firstly the body was not collected from the hospital for a week; cremation was not done again for over a week; ashes were unable to be collected for some time after the cremation because it wasn't done when it was advised it would be done; and the most distressing thing of all the death certificate was not available until 6.5 weeks after death.  This caused untold stress and misery for the widow - they are supposed to issue 5 - 10 working following lodgement of the cremation certificate!  Banking and legals were unable to be finalized along with a myriad of other details like phones, insurances, registration, Bills etc.  This occurred over New Years but that is no excuse for this disgusting lack of compassion and duty to the bereaved.

Absolutely horrible experience! Almost two months to get the death certificate that should only have taken a week to two and was a part of the service paid for! Caused a huge amount of distress as couldn't finalise bank details so couldn't access money for weekly costs - like groceries- as everything was in the deceased name! Appeared to lie about date of cremation as when went to collect ashes said we couldn't because "they were too hot" yet cremation was supposed to have happened a week ago! So distressing that it took over two months to finalise everything so just dragged out the immediate grief period!

Wonderful service. Beautiful grounds.

Absolutely disgusting.  I will definitely not be using this service when it's my time. Your last wishes do not matter apparently!!

Best funeral for my mum.

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Hervey Bay Rd near Nikenbah Dundowran Rd HnR 260 meters

705

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Reviews, get directions and contact details for Ross Funerals

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