Roses Only

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About

Roses Only delivers premium flowers and roses Australia-wide. Order by 2pm for same day delivery!

www.rosesonly.com.au | 1300 767 376

Story

Formed in 1995, Roses Only is part of a family owned business that brings together almost 40 years of retail and floristry experience. Now Australia’s leading floral retailer, we offer exquisite flowers, meticulously presented gift and fruit hampers and a range of premium champagne and wine. Delivering love since 1967 - our brands have grown to encompass, Roses Only, Hampers Only and Wine Only.

Mission

To exceed our customers' expectations by delivering quality gift products, providing outstanding customer service and being an innovative leader in the gifting industry.

We've staked our reputation on quality, dedication and passion. Passion for the floristry and gifting industries. Passion for our work and most of all - passion for the final product.

Products

Roses Only: quality boxed flowers, specialising in roses, flower arrangements and bouquets. All gifts can be complimented with wine, additional chocolates and many other classic add-ons.

Hampers Only: Our newest brand offers a refreshing twist to the traditional gift hamper. Each hamper is meticulously prepared ensuring a unique and original gift experience. Our boutique hampers arrive in a signature Hampers Only trunk, which also makes for an elegant keepsake.

"Roses Only is Australia’s leading premium online florist, delivering fresh flowers, bouquets & arrangements Australia-wide. Our customers trust us to deliver love to someone special when only the best will do.Our product range features more than just roses. We pride ourselves in offering a variety of fresh, seasonal flowers, including roses, lilies, gerberas & tulips. Be it a birthday, Valentine’s Day, Mother’s Day or anniversary, our flowers are the perfect gift for a loved one.Our curated gifting range is brimming with options like premium fruit baskets & gift hampers for special occasions, including new baby hampers, thank you gifts and sympathy arrangements. We offer Same Day Delivery across Australia from Monday through Saturday."

Address: 57-59 Dunning Ave Level 3 , Rosebery 2018, NSW, AU

Phone: 1300 767 376

ua.moc.ylnosesor@selas

State: NSW

City: Rosebery

Zip Code: 2018

Opening Hours

Monday: 06:30-19:15
Tuesday: 06:30-19:15
Wednesday: 06:30-19:15
Thursday: 06:30-19:15
Friday: 06:30-19:15
Saturday: 06:30-19:15
Sunday: 06:30-19:15

Update Info

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Reviews

Extremely disappointing and poor value for money. Provided feedback on how wilted and dead the arrangement looked on arrival and gave them an opportunity to rectify but received no response. Judge for yourself with the photos below. Support your local florist and buy local. At least you know what sort of standards they hold themselves to.  Edit - Changed to 3 stars. Roses Only offered a partial refund.

It really takes something for me to write such a negative review as usually I don’t bother spreading negativety. But I’ve received numerous “bouquets” from this company and honestly for how much they cost you should be embarrassed. I’ve attached the latest ones which are “meant to be fresh” they sent which were ordered this morning. Not only that, you also have the laziest delivery man in the world. I don’t know how to say that your flowers are the worst I receive without sounding conceited but seriously do better.  Edit: they’ve reached out and have rectified the issue by sending beautiful replacement flowers. I am hoping the quality will be just as great going forward regardless of who orders. Also commending the prompt and professional follow up communication by their team. I’ve updated the review to more than one star due to it.

Overall very pleased with Roses Only.  I have ordered several times from them, the last time only recently for our 20th anniversary as a surprise.  The flowers were amazing and the free box of dark chocolates were simply delicious.

We had ‘Rose only’ as our wedding florist. We had an interstate wedding which was difficult for us to see what the flowers look like. But they patiently listened to our request, sent all relevant photos to visually show us and adjusted the flower arrangements within our budget. My husband and I was really impressed with how beautiful and quality all the flowers turned out on that day. Thank you so much!

Fantastic service. I missed adding fruit basket and when notified, the staff was flexible to include it with flowers and still delivered on same day  both fruits and flowers were fresh and my friend and her family were excited pleased to have ordered with you! I would definitely recommend!

I never leave reviews, but this was much needed. I paid almost $250 for a large bunch of flowers. What arrived was SMALL and the flowers were old. I have used and will go back to using Mr Roses. MUCH BETTER QUALITY! ORDER# HJIRL  *update, customer service called and offered to rectify this issue. Very impressed with how it was handled.

It’s kind of fundamental for a delivery service to actually deliver. I placed my order a month in advance. Yep, I managed to be organised, and I’m not running a business.  The delivery status currently says ‘Your gift has been sent out with our courier and is guaranteed to be delivered by 6pm on Friday the 9/12/2022’. It has said that all day. It’s now after 8.50pm. I haven’t been notified of delivery. They missed the occasion.  It was a really important occasion- a once in a life time one- retirement. It was important to me that I mark the occasion with a little something special on the day. That opportunity is now lost. And I got to spend my Friday night feeling devastated.  If only they’d told me they were not going to meet their obligations ahead of time, I could have cancelled and made other arrangements. But instead, they selfishly held onto the order, failed to communicate their non-compliance and let the day pass.  They failed to meet their end of the deal. I wish I had gone with a different provider. They’ve let me down.

Excellent service.. easy tracking & ordering.. flowers that actually last for more than a few days. All my recipients are thrilled with the quality.

Such a fantastic service! Order arrived to recipient on time and as described! Admin staff were very patient and kind! Nice when someone special recieved something that is as stated, exactly as per the picture! The teacup arrangement is very dainty and the teacup will last long after the flowers are gone!  Thank you roses only, you made someone’s day!

I don’t normally give bad reviews but you deserve one. My partner ordered me flowers and you confirmed it will arrive before 5pm as it is an office building address and no one will be there after 5. And eventually no one contacted me on 14 Feb at all. This morning we received a message saying the deliver was too late and would like to deliver again on 15 Feb. what are the purposes of that if we missed the date?  Also, we wanted to call and discuss this order but no one picked up the phone. We spent in total 1 hr waiting on the line and no one eventually picked up.  I would not recommend the service. Order#HBTNN

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