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Reviews, get directions and contact details for RMS

RMS

About

RMS is a complete reservation management, channel management and online booking system for the hospitality industry.

Story

RMS is a global software company producing and supporting Online Booking, Channel management and Front Office Systems to the world’s hospitality industry.

RMS has been at the forefront of development of property management and reservations systems for nearly 30 years for the RV Park, Hotel, Motel and Apartment industries with specialty applications for the Restaurant, Marina and Shopping Center and Defense industries.

The RMS property management system is now complimented with seamless, real time online booking functionality to receive bookings from a property’s website, the global distribution system and a broad range of third party travel websites.

There are over 3,000 properties in 25 countries taking advantage of the unique ability to have online bookings, channel management and an accommodation booking system in a single application.

RMS offices are located in:

Australia
United Kingdom
United States
India
Middle East

Year round assistance is offered to all RMS customers from the experienced support team.

Products

Property Management System, Online Accommodation booking system, Channel management



"RMS delivers scalable, cloud technology trusted by more than 7,000 properties across 70 countries to manage, operate and grow hospitality accommodation businesses. As an innovative market leader for over 39 years, RMS has unparalleled expertise and insight, informing the constant evolution of our robust and fully integrated platform. Our comprehensive suite of native features enables operators to increase revenue, streamline operations and engage and retain loyal customers.We deliver smarter cloud technology worldwide, enabling millions of bookings, greater revenue and happier guests."
Address: 116 Harrick Rd, Keilor Park VIC 3042, Australia
Phone: (03) 8399 9462
moc.duolcsmr@troppus
State: Victoria
City: Keilor Park
Zip Code: 3042


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
RMS are always there to find the solution. Extremely friendly which always helps when you are in need, and highly stressed from unable to figure a task out. RMS are supportive, knowledgable and way ahead of any support I've experienced. Highly recommend.
Thank you to Alexis for having the patience to help me navigate through processing a credit card refund for one customer and a partial cc refund for another that was erroneously done as a cash refund on both Bridgepay and RMS!
Software is comprehensive but as an older platform with lots of upgrades and addons it is overly cumbersome and not an easy to operate proposition as some other PMS systems.
They respond to any service requests quickly, and work with us to find solutions. That they've been around almost as long as our park, and are constantly innovating gives us peace of mind.
Danielle was very Knowledgeable and talked through the process really well. Even showed me a few things i was not aware how to do. Really appreciated the assistance given. Nothing was too much trouble.
Despite having an unsolvable problem at this stage I was very satisfied with the assistance provided
I have consistently found the support staff at RMS to be helpful, cheerful, prompt and polite. Always a pleasure to interact with them and it's one of the aspects of RMS that makes it such a great product.
I've contacted support 5 times in the last couple of weeks. Each time I connected with someone who was polite, knowledgeable and urgent which is becoming a lost art in our industry!. We've all had disasterous stories of support services with external companies but I can honestly say I've had nothing but outstanding support each time I've called RMS support. Please just keep doing what you're doing!
Lonn is always so knowledgable and helpful. He resolved my issues super fast. Thanks Lonn!
Our question was finally responded to by a person and the problem was solved
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