Reservoir Leisure Centre

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About

Fully Equipped Gymnasium Group Fitness Classes Pool Steam Room Sauna Spa **Pool closes 30 minutes prior to centre closing**Check out our website:http://www.reservoirleisurecentre.com.au

Story

The Reservoir Leisure Centre is one of Melbourne's premier leisure facilities. Located in the North of Melbourne, the centre is owned and operated by the City of Darebin and offers it's members a modern and exciting facility with the most advanced water treatment and facilities available.

Our friendly and knowledgeable staff will ensure that a fitness program is developed which is tailored to your needs and interests. However, don't be surprised if you see mowing the lawns, going for a ride with the kids, or taking the stairs at work appear on your program because we are not just limited by our facilities. We think outside the square to help you maintain an active lifestyle that you will be able to maintain for life.

TERMS OF USE
We use this site to keep the community informed about our upcoming events, activities, projects and initiatives.

Open discussion, communication and feedback from the community are encouraged, and we invite you to join the conversations about Darebin. You are welcome to post your comments or opinions, treating us and other individuals and organisations in a courteous and respectful manner.

Comments/posts on this page will be removed if they are:
• Indecent, offensive, violent or rude language, links or images.
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• Comments that are off-topic or inappropriate.
• Unsolicited advertising, repeated posts/comments or spam.
Repeat offenders will be blocked from contributing to this page.

We are committed to considering all feedback, comments, compliments or complaints to improve our practices. We value your privacy and treat personal information confidentially. See our PRIVACY STATEMENT for more details. http://ow.ly/XStY4

For customer service issues –
8:30am-5:00pm: FB inbox, email: [email protected], phone 9496 1050
Multilingual line (8:30am-5:00pm): 8470 8470 for languages other than English
Emergency after hours: 8470 8889

We may also take the discussion offline if we think the issue is of a private nature, to protect your privacy.

Comments posted on this page should also comply with Facebook’s terms of use
www.facebook.com/terms, any comments that contravene these may be removed.

Privacy statements for Facebook http://www.facebook.com/policy.php;
Instagram: http://instagram.com/about/legal/privacy/

We hope you enjoy learning about the many services and events we offer and sharing your stories about living and visiting our community.

Address: Cuthbert Rd , Reservoir 3073, VIC, AU

Phone: (03) 9496 1050

ua.vog.civ.niberad@clr

State: VIC

City: Reservoir

Zip Code: 3073

Opening Hours

Monday: 04:00-07:00
Monday: 15:00-19:00
Tuesday: 05:00-07:00
Tuesday: 09:00-10:00
Tuesday: 16:00-19:00
Wednesday: 05:00-08:00
Wednesday: 10:00-11:00

Update Info

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Reviews

My daughter is a special child . On 21/03/23 around 2.15 . She came with concord school but after her session finished I was there to pick her up  . After session finished i went with her in ladies changing room , helped her in dressup , suddenly my daughter gone outside of the changing room I quickly went out to see her but I was unable to find her .I checked nearby everywhere then I straight went to reception staff .I told the staff I am unable to find my daughter .Can you help me .One staff said i have no idea then start doing her own stuffs then i asked another staff standing near by . I am not able to find my daughter and explained her whole situation . I was shocked to hear her reply instead of helping me, she said I am not the  authorised person better to go and find the school teacher then I went back and keep searching my daughter .Then I found her in male changing room .One of the guy told me the little girl is inside the room . Then I went back again to the reception and told them I am really disappointed with their answers instead of helping you guys were telling me to go and find teacher then the reception staff said I am only responsible for reception area . Seriously,  if something happened with my daughter who would be responsible.  Shame on you .

If you want skin disease use their hydrotherapy pool which water is dirty and contaminated. You can see the dirt on pool bottom and the same floaties in the water each and every day. Floaties....thats right. They staff lie if they tell you they clean it. It's the most dirtiest hydrotherapy pool that exists. They don't care about their members who use the hydro pool each day nor care about what their contaminated water will do to the people. They should consider all the people that use this pool and give it a good clean EVERY DAY. Northcote pool will soon open. Reservoir pool will loose their clientele because their hydro pool is filthy and their toilets and disabled toilets and all the showers are FILTHY. QUITE A FEW OF US GO TO POOL BUT WONT EVER GO AGAIN. Please pass this on to everyone you know who uses their hydrotherapy pool. Get out of that water before you get sick. Our skin is severely damaged from the water in the hydro pool because it's not clean. We are not happy and suffering. We will take our complaints further if the staff do not do something about rectifying this issue.

Where thongs or sandles in the change rooms and showers!!! and around the pools. Change rooms are really dirty, black mold above the mens showers. I got a severe Tinea infection walking around in bare feet. Pool is really dirty as well, always see floating objects on the bottom and top of the water while swimming. The place makes you feel like you've gone back in time to 1992! Avoid this place, never going back.

I used to come to the leisure centre over 20 years ago, very old and so bad but great atmosphere.  Now the facilities are so much better.  I have never had issue with customer service and re comments about policing parents on phones here's the thing.  Have had mobility problems for a while and children can cause an issue if unsupervised.    I get it that watching kids is full on but there are not enough life guards for all patrons so you can take a chance and look at your phone or keep watch and ensure your child remains safe.  If you  have an issue with that you don't have to come. Its a safety thing.

Customer service non-existent. Rudeness and attitude from staff seems to the norm here. Life guards seem more interested in policing parents glancing at their phones and catching people out using the spa without a wrist band than watching the pool as they’re paid to do.

First off, the pool facilities are quite nice. Found no issues there. My gripe is with the staff. I called them to enquire casual pool fees. Told me the fee. Went down to the pool. Charged me the same fee. Staff  member even asked me if this is the first time I have been to the centre, to which I categorically answered Yes. Later, I came to know there is a concession rate. I have a concession card. At no time, either during my enquiry on the phone or at the centre did they tell me there is a concession rate, even though I categorically asked what is the fee? Do they assume everyone drives to the pool in a Mercedes??

I don't know how to explain the weird feeling of been unattended for the female recepcionist, adding an uncomfortable sensation, I would like to explain like a creep an unwanted person. I wanted to do gym with all my good will to do exercise but I finish sitting in a chair outside searching for more places to go. In general the place is old and filthy.

Staff friendly and helpful.  Very good hydro pool.

Nice stuff and clean Environment

great pools and gym. nice staff

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