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Reviews, get directions and contact details for Repair Management Australia Dandenong

Repair Management Australia Dandenong
Address: 109 Rodeo Dr, Dandenong VIC 3175, Australia
Phone: (03) 9904 1111
State: Victoria
City: Dandenong
Zip Code: 3175


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Service was impeccable. Ashley at admin was fantastic = thank you beautiful. Area of improvement = please correctly estimate days of repair as I received my car 2 days late then advised. This impacted my home n work situation. Thank you.
Only complaint is that they asked me to confirm when I was coming to pick up my vehicle so I did and when I got there it wasn't ready because the receptionist didn't ask who I was. Repairs satisfactory however took 8 days to do what they said they would do in 4. Edit: found 4 huge bolts in my boot after they'd repaired my car... A bit worrying...
I found your company to be wonderful as the whole process from having my car assessed to dropping it off, the taxi organised and a lovely driver to be taken to the car rental and being totally looked after there and then returning the rental and being driven by another lovely taxi driver and then taken to collect my car which had been cleaned inside and out and the repairs all done beautifully. A wonderful company and a very streamlined service all round.
Great place. Great staff. Quality work. Thanks RMA and RACV. I was really nervous as I've never had an accident before but RMA did a great job. Just love it. Quality of work is GREAT. Thanks to both the girls for a great customer service and even asking for a coffee. Thanks to the guy who handed me my car, sorry don't remember his name. Overall Highly recommended. Thanks again guys. Cheers
Avoid this place at all cost The first day I went there I walked in on an argument between staff which should have been a warning to me. This was an insurance job, however I wished I had read the reviews before seeing our vehicle here. The original repair date got pushed back one month due to staffing issues. Once they received our vehicle, the pickup date kept getting pushed back. First day was the excuse of staffing issues, which continued in to the following days excuse also. Next day was the excuse of paint technician issues. Next day was the paint machine blew up. When I finally lost my cool the receptionist was extremely rude, snapped at me saying it’s not their fault and then hung up on me. I phoned back requesting to speak to the manager, he was apparently in a meeting and would call me back, he never did. A very unprofessional work place and giving it 1 star is being generous.
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