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Reviews, get directions and contact details for Reid Cycles

"Our Adelaide store is currently closed. We apologise for the inconvenience to all our customers. If you own a Reid, your warranty terms remain unchanged and you can contact our other stores or Customer Support at any time for assistance.If you are looking to buy a bike in Adelaide – shop online and we can deliver it to you for free. Use code FREESHIPADL at checkout.Reid Cycles began in 2009, with the sole intention of making cycling easy, affordable, and accessible for everyone. To this day our bikes are ridden by over 300,000 Australians, and our mission remains the same: to provide Australia with the best value bikes and accessories."
Address: 230 Pulteney Street , Adelaide 5000, SA, AU
Phone: (08) 8227 0011
State: SA
City: Adelaide
Zip Code: 5000



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Reviews
Me and My wife purchased two bikes and a set of accesories from Reid. They have a very good customer service and friendly staffs. I believe Reid is one of the most economical bike shops in Adelaide. They offer bicylicst with good products at a competetive price. I am really glad that they have serveral good bikes below 500 dollars. I believe it would encourage more people to start cycling. It would be good if they have more bike available below 500 dollars. Some of the bikes listed in the website and accesories were not available in the shop.
Sun 1 May 2022 I was there this morning to buy a bike for myself as a senior citizen after not having ridden since my early teens. When I saw the Sage coloured vintage classic plus ladies bike with the charming rattan basket, it was love at first sight! Only $300 and comes with free lights and 2 free service. The young man with the curly hair and spectacles was so friendly and helpful and gave me all the advice I needed. It was a very pleasant experience and I love my new bike!
Great prices and good customer service, we purchased a bike and it came with many discounts and freebies thrown in which made us happy about the purchase. I am glad we decided to buy new compared with dealing with rude Gumtree people. They don't have the stock like the online store but you can just order online. I love that you can test ride in the shop.
I purchased a Reid Urban X3 with a service plan last year. The sales person was great, and able to answer all of my questions. I've taken the bike back for it's first service, and was greeted with great customer service again. Great prices - great customer service!
Friendly, expert service with great attention to detail. Both Tim and Georgie took time to really understand our context, to ensure we had the right bikes and accessories for our needs. There was no pushy salesmanship either. I'd absolutely recommend Reid Adelaide for all your cycling needs.
Had a very poor service experience with this shop unfortunately. Wanted to support local so bought a mountain bike for our son from Reid. Booked in a service and had it cancelled without notice so I turned up with bike and no one to service it. Too late to go elsewhere by then so left it for service later in the week. Called up to pick it up and was asked if we wanted new tires as well but they only had road tread not mountain bike. Said I'd confirm and let them know if we wanted the tires as well. Son didn't want that tread so we just turned up to collect on the weekend and they hadn't even done the service. Now we're 2 weeks behind when he actually needed the bike and still no service. Staff didn't seem to care about our unhappiness and just made excuses. Service at other bike shops is always spot on so we definitely won't be going back or recommending this store to anyone else.
Great customer service, very good bikes for reasonable price! Over the years we bought 4 bikes from Reid Adelaide, very happy with purchase, and guys are always nice and helpful. With each purchase we received free bike's lock and lights, which is nice to get something for free: Highly recommend:
Today I wandered down to Reid Cycles in Adelaide and bought myself a fixed gear bike to spin around our city. Whilst I was once an avid and experienced rider, I hadn't cycled since the beginning of the pandemic formerly lived in Melbourne, and I was back to being a novice at all things bikes. I knew I wanted a fixed gear but, I was also interested in a commuter bike, so I wanted to use the team member at Reid as my sounding board. After speaking with Tim at the store, he explained the differences between each of the fixed gear bikes Reid stocked, offered for me to take them for a spin I decided not to try it and just bought the one I wanted and adjusted the seat height to ensure the frame size was matched to my height. Tim answered all the questions I had about each individual part, and understood that I'd probably customize the bike with some custom bars, rims, etc... in future, so he explained the sizes and how it would work with standard sizes for each part. I opted for the Reid Blackhawk Fixie as it had the best frame, great build quality, and could be single gear or fixed gear. Tim and Saleem checked and tightened the bikes brakes, pumped the tires, and installed some additional items I purchased too. Overall a great experience with both Tim and Saleem, and the bike so far. I rode the Reid Blackhawk Fixie home about 2.5kms and it was incredible - great pace, awesome handling, and the feel between the peddle and the road is so much better on a fixie than a geared bike. Great experience, no regrets, and an awesome bike :
Great store, good prices, great quality, friendly staff .
Great service by young person that knew everything that was needed and was able to help with selection and make the process of buying a new bike a very pleasant one. The price and quality of the cycle is excellent compared to others we have looked at.
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