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Quadrant Hotel

  1. Auckland
  2. Auckland Hotels
  3. Auckland Lounges

Reviews, get directions and contact details for Quadrant Hotel

Quadrant Hotel

About

Welcome to The Quadrant Hotel & Suites Auckland, a Qualmark 4 star rating hotel located in the heart of Auckland city. Style, Sophistication, Upbeat

Story

The Quadrant Hotel & Suites is a superior Auckland CBD hotel with a Qualmark 4 star rating. Conveniently located in the heart of Auckland City, The Quadrant radiates all of the style and sophistication that you would expect to find in Auckland City throughout each and every one of the 277 rooms within the hotel.

Auckland’s bustling finance and business centre surround The Quadrant, making it the ideal place to work and play. You can discover all that Auckland has to offer: Vector Arena, Sky Tower, Auckland Viaduct, Queen Street and High Street shopping precincts are all within walking distance.

Start the day in the character Quad Restaurant and end it in the intimate Quad Bar. Here you can quench your thirst with a dazzling array of cocktails, New Zealand wines and beers. After a long day, you can even relax and recharge your batteries in the enchanting spa, overlooking the picturesque Zen Garden.

To take advantage of all the sophistication and elegance that the leading 4 star Auckland CBD hotel has to offer, contact The Quadrant Hotel and book your stay in the heart of Auckland city.

Address: 10 Waterloo Quadrant Auckland Central, Auckland 1010, AUK, NZ
Phone: +64 9-984 6001
[email protected]
State: AUK
City: Auckland
Zip Code: 1010


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Reviews
Great value without a doubt. Gotta love the bathroom tiling however. Was the tiler drunk? Got to love that silicone and grout. Wow just wow. Patio sucks, just get 2 x chairs out there. Sweet view though. Need to replace shower mixer, basin mixer and kitchen mixer. Cartridges buggered. Ring main running at 80 degrees atleast. Temp valve must be buggered. If a kid gets in the shower they're going to burn themselves. Get your plumber round to sort asap. Otherwise good location suited us well. Thank you.
We had a terrible experience staying here. Arrived after the allocated check in time and were forced to sit in the lobby, waiting for our room to be ready, for an hour, with constant promises of “only 10 more minutes” so we couldn’t leave and do anything in the meantime. When we finally got to our room, the turn around was clearly hurried with crumbs all over the floor and towels in random places. We overheard many other guests having similar issues with wait times and arriving to find their bedding missing or their rooms dirty. Even the process of checking out took 20 minutes. The hotel rooms in them self are old and tired. Our room didn’t have any additional blankets and insufficient window coverings. Only one of the many windows was actually black out. We were offered no compensation for our terrible experience and the staff did not seem at all apologetic. We will never stay here again.
Lovely and quiet place. No road noise which is amazing for Auckland city. Walking distance to lots of restaurants, supermarket and viaduct. Only negatives, late check in for us, we got there at 3pm but had to wait in the lobby for over an hour for the room to be ready, wed alreadyhad a huge day and so looking forward to relaxing . We had our vehicle locked away and we asked for it to be bought up for an early morning appointment before a competition for my daughter , but the worker on that morning couldn't drive so unable to get it out. Expensive Taxi to appointment but motel gave us a discount when we told them, which was good. I was surprised there was no room service over 2 nights, normally rooms would be tidied up,, dirty towels taken away, top up of a few things like coffee etc. I may have missed some information there maybe? Staff were very nice.
Good location, not too many hills. Room needs some work. The dishwasher didn't work and nobody could fix it. The washer/ dryer stopped drying and they said they would send someone to look at it, still waiting. I had to find my own red wine because the barman thought it was in the fridge. The barman rang his mate to help find the white wine.
Me and my partner checked into the room in the afternoon after being told we could not opt for an early check-in should have known then, that this hotel was going to be a pain. When we did get to our room, it was run down and felt dirty from the moment we walked in. We went to look at the view and there was broken glass on the balcony. We went to have a nap and found a hair tie in the bedding and blood stained sheets. When we told reception about what we found and how dirty the room was they quickly changed our room with no apology to another dirty room, the manager called us on the room phone and said “I have apologised and moved you into a new room, I can not do anything else for you” which is the bare minimum. After some back and forth the manager finally said “you can have a full refund and check out if you don’t like it here”. Me and my partner decided to get out of that hotel and luckily found the beautiful Ramada Suites By Wyndham Victoria Street West. Don’t waste your money or time at the quadrant, very unpleasant, disappointing and has a lack of hospitable staff.
Staff are good and location fine. But don’t stay here. Issues were: previous clients clothes left in room, shower doesn’t drain so have to have a quick shower, shampoo ran out but wasn’t topped up, lights in kitchen didn’t work so left a note for cleaning staff but still no lights after a week. Building has 3 lifts but there was never a day that 3 worked. Some days there were 2 and the last day just 1. Not good for a 23 storey building. Worst was on the Saturday when after room service my YSL aftershave disappeared from the bathroom. Left a complaint at reception. Complained again at checkout but was shrugged off. Awefull. Mark Harrison
Do not stay at this hotel! We checked in after a long early drive I went to lie down and noticed blood on the top blanket so thought I’d pull the blankets down to find pubic hair and makeup smeared on the sheets. I called reception immediately and waited for 20 mins went downstairs and checked out and got a refund. The reception staff were great but management accused us of using the bed! Absolutely disgusting behaviour! As I see in other reviews this is a dirty hotel enter at own risk! Luckily we managed to book another hotel that was clean and comfy
The best thing about this place is the location which is great. Other than that it’s very basic. Room felt like it needed a deep clean. The decor is tired with tatty/frayed carpet, curtains and furniture. The second bedroom is not really a room but a corner of a room with sliding dividers. The Lounge area is very small with insufficient room for four people to properly sit. If you are not fussy this might be ok as it’s cheapish for the location. But you get what you pay for I.e not much. I wouldn’t stay again as it felt quite grubby.
Zero star if I can. 4 nights booking for this s***hole hotel, they’re like scam. Nothing from the advertisement is real. The most terrible thing was their fire alarm went on continuously from 3AM until the next early morning which was torturing you, esp in their small room. We insisted to check-out in the morning with fully refund from them we couldn’t sleep at all the whole night AT THE HOTEL. They said they needed the manager to approve the refund and a week after come back with an apology email and $50 : it’s ridiculous.
Made a 5-night booking for this apparent 4star hotel which looks like a s*** hole. Their room upgrade was ​a ​total failure. The Manager was nowhere to be seen but grateful for Ram who tried to assist. Their website information and images are absolutely misleading at all levels! Also, they should mention that whilst valet parking is available, this does come at an additional cost. And let's not get started on the wifi...
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