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PRP Diagnostic Imaging

  1. Paddington
  2. Paddington Diagnostic Imaging

Reviews, get directions and contact details for PRP Diagnostic Imaging

PRP Diagnostic Imaging
Address: Ground Floor, Sheridan Building Allianz Stadium Moore Park Rd , Paddington 2021, NSW, AU
Phone: 80753400
State: NSW
City: Paddington
Zip Code: 2021


Opening Hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00

Update Info

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Reviews
My wife came for a CT scan and had the worst experience you can imagine. The operator is in another room which is fine, but as the contrast was being injected, the operator did not hear my wife screaming in pain probably because the needle pierced the wall of the artery because the microphone was off, the speaker was off, the operator was on their phone and/or otherwise not paying attention. Why the hell isn't the operator paying attention as something is being injected into a patient? Absolutely unbelievable. That person should be fired. Please contact me and I will provide details of appointment so you can figure out who it was. I highly recommend you go to another place to do your scans. There are so many available. This was the first and only time I've ever heard of this happening so this place must be exceptionally bad. Feedback also submitted on their website.
Although I was reluctant to book with PRP based on negative reviews posted online, my experience to date with PRP has been exceptional. The customer service provided by Jenon over the phone was first class. He was professional, patient and informative and should be rewarded for the exceptional customer service he provided me today. Looking forward to meeting the rest of the PRP team at my appointment next week and post my experience once again.
Receptionists were friendly and it was easy to get an appointment. The radiologist was efficient and most importantly the post-CT report was comprehensive and specific. I’m not sure what experiences others had but mine was 5*!
I'm sure it is lack of training, but the front office staff are pretty ordinary. Phoned on Tuesday asking when I can come in for ultrasound - got told no problem just walk in and they can place me. I walked in today Thursday and got told I needed an appointment. I was then told next available is Friday afternoon - I said yes, then the staff member told me it should be done in the morning as needed six hour fasting. So next available appointment is next Wednesday. So I am going elsewhere.
Receptionists were very helpful in booking the appointment and giving me an accurate estimate of out of pocket cost. Had ultrasound and steroid injection done by Prue Storer and Lizette. They were excellent.
After all the negative reviews, I wanted to jump in and say how incredible the staff were. Jodie who took my call yesterday was very professional, gave me all the information and ensured that I was advised of everything. This morning I had Saharj the radiographer and he was brilliant. As someone that is claustrophobic, he calmed me down and reassured me of the process of a MRI and kept guiding and reassuring me through the whole process. Incredibly professional and I would highly recommend this practise. Thank you very much
I just checked out the new PRP at Moore Park. Pretty cool building. I must say, the reception and clinical staff were very helpful too. And hopefully the heart is pumping well as a result of my visit - CT Angiogram.
Just because you are female conducting an exam on another female doesn't give you a right to disrespect and disregard their right to privacy. The female radiologist I had she stood there while I had to undress and dress back after exam, left the door open, didn't draw the curtains or closed the door when left the room. I had to ask for a robe, didn't even had courtesy to leave or give tissues for cleaning up. Treated poorly, roughly and badly by her. I never want to ever be in one room with her again. Awful. I wish I had the same male radiologist that I had in Feb for the same exam. He was so kind, thoughtful, respectful and considerate. I give him five star for his service and work.
I had a very positive experience with the sonographer, Lizette, who attended the doctor giving me a steroid injection into my shoulder earlier this week. Lizette explained everything clearly to me, both before & after the procedure, and calmed my anxiety about the procedure. Very grateful to her. I’ve also had other recent positive visits at this PRP centre. Thank you.
I thought the inside of the building looked in a fantastic condition. Having only glimpsed it during dance parties at night in the good old days There were no issues with the staff at all. They receptionists were very polite and professional.. and the man doing my MRI had a genuine caring attitude when it was time to get off the contraption.
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