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Professionail

  1. Kotara
  2. Kotara Nail Salons

Reviews, get directions and contact details for Professionail

Professionail
Address: Westfield Kotara, Cnr Park Ave & Northcott Dr Store 2129 Level 2 , Kotara 2289, NSW, AU
Phone: (02) 4950 9168
State: NSW
City: Kotara
Zip Code: 2289


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Reviews
It was my second time coming here after about two years. I needed my nails done for my yr 12 formal and decided to treat myself. It was $70 for a full set of acrylics and glittery gel polish which felt reasonable. Staff were lovely and made time for me even when busy. Absolutely love the look of my nails :Services: Acrylic nails
I’m really disappointed in the service I received while visiting this salon. As a Vietnamese person myself visiting from Sydney I was so excited to get my nails done by people of my culture and race. The owner was a lovely man but i couldn’t say the same about Kelly who did my nails… I don’t think she knew I could understand her but she made some really unkind remarks that didn’t needed to be said to her co-worker about me and charged me $70 for a full black acrylic set which usually only sets me back $50-$60 max. Just do better please and be kind.Service: Acrylic nails
Always happy with my nails here particularly the attention to detail. I wanted to leave a review today about their exceptional service. A lady had a medical episode whilst at the salon today and the team were absolutely incredible in their response! Quick to arrange for Westfield First Aid and ambulance response and showing the utmost care and concern for her well-being. Services: Acrylic nails
Walked in for a quick french polish and the ladies had me done in twenty minutes, great result and has lasted four weeks without chipping. Shop was full and cheerful and I saw happy-looking couples and small groups of friends getting pedi and foot massage treatments, clearly in preparation for weddings. Thank you, I'll come back again.
Highly recommend. I get my nails done here regularly with my mum. It's one of the few things mum gets to do for herself, so the fact that all the staff are so kind and helpful with my little brother in the pram means so much. They go above and beyond even though having him there makes things cramped and difficult for them. Very greatful and they always do a fabulous job on our nails.Service: Gel manicures
So I don’t ever post reviews but this place is absolutely horrid. The staff’s behaviour is unacceptable. They make you feel you don’t belong in their salon. When I went to this salon I walked out feeling utterly disgusted with the way I was treated and the look of my nails. When I went the lady who did my nails cut my acrylics way to short, shorter than my natural nail and when I expressed that it’s too short she got mad with me and started talking in her language to the staff. The staff were all looking at me as if I was the problem. Then because of that they asked me to pay upfront and they don’t ever make anyone else pay upfront only after, so that I did not understand. I’ve been a couple times before and I’ve never had a truly decent experience but the last time I went is when the line was drawn for me. The lady who did my nails was so rough with my nails, I flinched a total of at least 5 times in pain when she used the drill which was also unsanitised. I asked for a square oval shape too for my nails and she did a completely different shape. Don’t ever go here, they try to also get away with overcharging you. Worst experience of my life. Genuinely such a terrible experience that made me so upset.
Great service, always happy with my gel nails and spa pedicure. Team very friendly. Helen is a fav.
was not impressed with my service i received today by a male employee. i asked for a pink french tip and i received sighs as a reply. as the tip was being done the technician kept laughing and i ended up with straight lines across the tips of my nails and bubbles through my topcoat. really not happy about paying $60 for poor quality.Service: French manicures
Such apathetic effort for the pedicure service. I have been going to this salon for over 12 months, every 4 weeks. Depending on who does your pedicure means a 5 * or 1 * experience. At $40-$50 each visit I would like value for money. Ken, you need to give it up, your total boredom and pathetic attempt to provide this service and to massage or not is embarrassing. I have been unlucky to have you a few times, even when I ask not too. Also do not appreciate the conversations that are obviously taking place about the clients to other staff. Have had many good nail services here though. Not returning for the pedicure, actually sitting at Pearl Nails now and having a quality pedicure, nice for a change.Service: Pedicure
Highly recommend! Two beautiful ladies got my shellac manicure and pedicure don’t so promptly as ensuring I wasn’t late for my dinner reservation! As well as being so prompt and kind they did an amazing job and I will 100% be going back, the nan at the desk despite the eftpos machine not working was professional and super super friendly also. Highly recommend to anyone looking at getting their nails done! 100/10
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