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Premier Strata Management

  1. Northmead
  2. Northmead Property Management

Reviews, get directions and contact details for Premier Strata Management

About

Strata & Community Management Services

Address: 175 Briens Rd Unit 6 , Northmead 2152, NSW, AU
Phone: (02) 9630 7500
State: NSW
City: Northmead
Zip Code: 2152


Opening Hours

Monday: 02:00-17:00
Tuesday: 02:00-17:00
Wednesday: 02:00-17:00
Thursday: 02:00-17:00
Friday: 02:00-17:00

Update Info

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Reviews
If I could give negative reviews I would. I'm a renter in a building 'managed' - I use that term very loosely - by Premier Strata, Northmead. They're very slow to respond to emails, or at all in some cases. Last summer the building had a cockroach infestation where every single unit along with the common areas were riddled with cockroaches. Only after a couple of weeks of emails did they finally do something about it, by which point the infestation had grown considerably worse. This time round there is a complaint I had put forward regarding another tenant regularly breaking one of the building by laws and council noise restrictions. It was so bad even the buildings next to us had complained and called the police our building has been dubbed the domestic violence building because of the screaming from this particular tenant - not the case though, she's just a noisy tenant. Again after 5 weeks of emails with video evidence I finally received some good news about the situation - strata were going to handle it and give me an update. That was October 12, I asked for that update November 28 to see how things were going as the disruptions are still occurring and to date I haven't heard a single word - it's now December 7. Looking through the reviews on Google it seems this is a long standing characteristic of the company as there are many unsatisfied home owners using Premier Strata. The only silver lining in my case is that I don't pay these people money.. my poor landlords.
What is the point of paying and using your strata agency as delegate to manage a defect, class 2 residential/community titled building profile for the past 11 years without appropriate compliance certificate? If your general manager and strata managers other than Mr. Spargo always open dialogue to majority of the Asian CALD owners, why nobody attending AGM? I have been an onsite support to liaise between owner's corporate and strata in the past 10 years, even during the most difficult period of NSW flood season, to request your agency assistance for the building's power outage and roof leakage but both the strata manager and your office general manager -Anthony V. delayed response and refused for tenants, owners to claim their essential loss. This year, one of our unit owners told me he got threatened verbally in person in your office by a new appointed strata manager to force him sign strata agency renewal agreement. Otherwise, strata levy will increase again. Your levy department even sent us a levy chasing letter on 12 May 2023 and my mum was shocked and almost thought she should reported to police as a investment scam. Your people don't even get majority vote for agency renewal agreement approval since 26 March 2023. Are you people having ethical standards when practising these child-like behaviours in your strata industry Strata Management Act 2015? Please check all unit levy balance, why other units allowed not to pay the whole year levy but some Asian units owners have to pay extra ? Does your business have double standards? Please audit your business financial bookkeeping records, business compliance licence and all drafted insurance, approved AGM with date, time location-award winning SCA NSW. We are welcome for anyone of you come onsite to do real-time inspection. We are also ready for ACOP training educators, Fair Trading, NCAT to make final decision.
Please never ever get into business with these guys if you want decent service. We pay $1500/quarter for a sub standard apartment building that doesn’t have a pool or lift and not even properly cleaned. Had I known it would be managed this poorly, I would have never bought the apartment in the first place.
Highly unethical thugs. A while ago they'd sent out a letter disparaging our community's residents even though these residents have to pay them to manage our strata. When I called them out on it asking them to apologise they threatened me with lawyers. Do not use these guys Edit - I don't know how I would be able to contact senior management as the general manager has blocked me from their emailing system. Why? Because I asked them to apologise. That's right, they can dish it out but they can't take the criticism. The tragic thing is I am still a paying customer, not by choice of course...
Premier strata has been doing very good job in the last one year since I know them They take all repairs seriously and Amanda does a good job in providing prompt responses . Very quick to respond , provide feasible solution and keep things on track prioritising and completing them on time .
I'm an owner and extreemely dis satisfied with poor services from premere strata. Zero stars would be more than enough but unfortunately you cant post without a star. Hard to get responses on emails and even after chaising. Half of your queries get resolved and the other half lost on emails. Also account management is bad for owners you see mistakes and when chaised never a response even after assuring on email. Worst strata ever dealt with and Would never recommend.
we having same problem at railway terrace guildford units no hot water two weeks ago we had no hot water for four days now we have had this issue again all day from morning till now no hot water, guys everyone who's commented here about their issues what you guys need to do is contact ACCC Sydney office and put the serious complaint about this premier strata to them they are not upto the standards to be opened as a business, and ACCC will deal with them. Level 27 135 King Street Sydney NSW 2000 Ph: 02 9230 9133
I wish there's a zero star rating. To everyone reviewing i strongly suggest not to work or cooperate with this company. The building that i am currently staying at have over 25 floors and include 2 lifts and both of them aren't working. It is very unprofessional for them. At least they should come and fix one of the lift for the building resident. Insted of solving the problem as soon as possible the people in charge ask us to simply use the fire exit to go up and down the building. This is very unacceptable and disrespectful. Imagine the situation for people who live above the 10th floor. Never suggests to work or cooperate with this company.
Ineffective, non-communicative, apathetic. Their resolution is to hold off on any action indefinitely and lie repeatedly with false reassurances, until the problem "goes away." i.e. the tenant gives up
Great knowledge and experience throughout the time of management will always help and acquire great account managers to credibility mainly to Amanda
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