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Reviews, get directions and contact details for Ponsonby Time Ltd

Ponsonby Time Ltd
Address: 304 Ponsonby Rd, Ponsonby, Auckland 1011, New Zealand
Phone: 09-376 9505
State: Auckland
City: Auckland
Zip Code: 1011


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed


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Reviews
A family business having a large amount of experience in the industry. Good customer service. The repair quotes are free and they won't go ahead until the customer agrees. Very highly competent staff. Great work ethic. Location and hours are easily accessible. Well recommended.
7 years ago (21-12-2017)
Front of house staff are polite but unknowledgeable. I wanted some work done to one of may watches and the watchmaker wouldn’t even take a minute to talk to me. I left feeling very disappointed and frustrated. They might be good at changing batteries (though, probably not looking at the other reviews here), but if you need anything more complicated done, I’d probably look somewhere else first.
7 years ago (11-01-2018)
Fantastic service! Needed a new strap fitted to my Suunto watch (strap was purchased through one of their affiliates) and had some trouble with a stripped screw. Took the issue to them having no issues with possibly paying for their help. They fixed the problem and fitted the strap and didn't charge me a thing. I know where I will be purchasing my next watch!
8 years ago (29-06-2017)
Very good
7 years ago (23-01-2018)
A complete rip off - $30 to remove a link from a bracelet? Many places would do it for free such as Milford clock or Auckland watch company (both highly recommended). Worst customer service ever. Never going back again.
8 years ago (19-09-2016)
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