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Petbarn

  1. Innaloo
  2. Innaloo Pet Shops

Reviews, get directions and contact details for Petbarn

Petbarn
Address: 401 Scarborough Beach Rd , Innaloo 6018, WA, AU
Phone: (08) 6430 5401
State: WA
City: Innaloo
Zip Code: 6018


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Reviews
I wash my two dogs at Petbarn once a month and by doing it myself I’m saving hundreds of $, thank you for the self service option Petbarn. I always order online at Petbarn and pick it up at City Farmers close to me, it’s so convenient and the pricing is always fair. I like the reward system Frequent Feeder because I’m buying so often I’m getting additional discount. Thank you Petbarn! This photo are my two dogs on their cuddler beds purchased at Petbarn.
We visited at the start of the year for my son to select some fish to his aquarium. The gentlemen who helped us was a wealth of knowledge and patiently answered all our questions. He explained to my son which fish will or won't go well with what we currently had, as well as what will go well together in a new tank. The process of cycling the water was well explained and the option of getting tank water tested in-store is brilliant! We visited again recently to upgrade our tank to a larger one and while this store had non in stock, they called their sister store 500m up the road to organise collection from there. The service has always been great and the staff helpful.
Excellent and caring. Staff are very friendly. Love going here,so does Posie our poodle
We purchased a small dog harness and wanted to exchange it for the next size up. We lost the original receipt but produced the credit card transaction. Pet Barn couldn't be bothered to look up the the details on their accounting software. They refused the exchange. This is very poor form. We wont be shopping at the store again and recommending to friends to shop elsewhere.
The lovely Gen served my 12 year old son who is a fish enthusiast. She was warm and knowledgeable, and went above and beyond to make the purchase of his fish memorable. When we hopped in the car he said “wow, she’s the nicest Pet Barn lady ever, this is my happy place.” Thank you Gen. We blew out the budget but totally worth it!
Friendly knowledgeable staff. I used the dog wash facility which was great. Value for money & easy to use.
My nearly 1 yr old maltese was severely matted due to lack of grooming as I have been very unwell. The groomer made a nasty cut on Charlie's hind leg. He has been quite timid after the experience and not like his usual self.
A product I was looking for wasn't available. A member of the staff suggested an alternative and showed me where to find it. She also explained that, if my pets didn't like the product, I can return it for refund.
I received exceptional service from Elliot. He addressed all questions in a well informed and friendly manner and then took the time to think of everything else I hadn’t yet considered with our new pup. Service like this is to be commended. Elliot is a credit to the store
Staff always so helpful, great range of products, and love that they help with cat adoptions
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