Paraparaumu Medical Centre

Money hungry centre! The old lady with brown hair and glasses who works at Reception is awful and always asks what’s wrong when I ring for appointments. Scripts never get done or are “lost” it’s a pity we can’t go anywhere else! Also dr is always very, very late! I do have other things to do and other appointments during the day! I’ve never been into the drs room on time! Always at least 30mins overtime! Super annoying!!!
1 7 years ago (19-02-2018)

After moving to paraparaumu i joined this medical Centre even after seeing low star reviews on Google. Booked an appt for an sti check, waited 45min over my booked time. The doctor was quite good, although hurried, and afterwards he Sent me to do a urine test pointing in a direction unclear. After depositing my sample I then went to reception to drop off (as the doctor had instructed). I was stared at blankly and after explaining the doctors instructions I was again pointed in a direction to go and see the nurses. So I walk down a couple hallways into a waiting room where I sit for 10min while the nurses look me over but continue to type away. I then head over to gain there attention and try handing them the sample to which I am again rerouted, this time to the samples lab where I wait for the nurse for 5 minutes. When she arrives I explain to her that the Doc hasn't written my details on my sample. She then proceeds to write on something (not the test pot) and says it'll be fine. Several days later I receive a text message.. "Msg from Paraparaumu Med Ctr: Hi Louie, I'm really sorry but due to a labelling issue we are going to have to repeat the urine test. I have left a plastic bag with a test pot at reception. Please can you come to reception to collect it then do another sample, put it back in the bag and ask reception to give it directly to me. Best on Wednesday or on Friday afternoon when I'm here. Thanks, [DELETED] . ( Pls. don't reply by txt to this msg.)". When I finally find time to go back I am printed a form by the receptionist and asked to visit the pathologist for any further urine tests. puzzled, I show her the text message. Her and another receptionist then spend the next 5mins searching for a test bag with my name on it in the back. This time the sample pot is labeled clearly, I deposit the sample and again get asked to visit the nurses. I don't wait to get their attention this time, I hand it to the nurse and am told 3 days is the usual turn around time before getting a text with results. On my way out to the car one of the nurses confronts me and asks me to come back in as there has been some issue. I follow her back into the practice only to find she has the wrong person, everything is fine on my end. I then proceed to leave. It has been 12 days. Not a single reply from the medical Centre with results. Now the doctor did a good job, all necessary tests actioned as well as describing symptoms and giving a prescription before receiving test results however it doesn't make up for the complete disorganization of this Centre. I've paid money for a service and gone out of my way to correct error but still left in the dark as to any possible condition.
1 7 years ago (06-09-2017)

Haven't been able to see my GP for over three years due to over booking! Can never get through to reception and leaving a message results in no returned calls. GPs and nurses are great but can't see them.Going to investigate other practices as we can never get the kids in.
1 7 years ago (03-07-2017)

I've been going here since before I was born, and I'm still here 24 years later, I likely wouldn't be if not for the great and friendly team here at Paraparaumu Medical Center. Absolutely top.
5 7 years ago (07-07-2017)

Great service for a family with 3 young children
5 7 years ago (22-09-2017)