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Papa Tazio

  1. Rotorua
  2. Rotorua Pizza
  3. Rotorua Italian

Reviews, get directions and contact details for Papa Tazio

Papa Tazio
Address: 1122 Tutanekai St , Rotorua 3010, BOP, NZ
State: BOP
City: Rotorua
Zip Code: 3010


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Reviews
They were very busy when we arrived and gave us an option to sit outside while we waited for a table inside. They turned on one of those gas outdoor heaters for us. We had a hot chocolate, the pulled pork pizza and the Sicilian beach pizza. The hot chocolate wasn't anything special, however the pizzas were a whole different story. The pizzas were both amazing!! The flavours worked well together, and the pizza crust was so good. We ended up staying outside despite several people having left the restaurant while we were eating. The server didn't offer us a table inside until we were finished. Though that wasn't a biggie because the pizza was so good.
Nice service, great food we enjoyed our time. It would be nicer if the man in the bar was smiling as I was paying. But young waiter was very nice and helpful, so I give 5 stars!
Highly recommend. I'm a picky eater and I love the food here. Also has great service and polite waitresses who take feedback on the quality of your meal. Amazing!
What a wonderful experience. The staff were excellent from the moment of entry to the end service. Polite, professional and answered my questions. They supplies us with two pasta dishes full of flavor, cooked perfectly and totally enjoyable. Their MOCA was well made and though simple in presentation it was excellent in flavour. The food came in more than adequate time, and the desert was simple but great. A very pleasant experience and yes I would without hesitation recommend this friendly warm restaurant to you. I thought the pricing was reasonable as well. For family, a friends night out or maybe a moment with the other, come and check it out.
My Fiancé and I dined here last weekend on a trip to Rotorua, celebrating our engagement. The atmosphere, location, and design seemed great however our experience was super disappointing and left us wishing we had gone literally anywhere else. Our Waitress took our order, only to return 10 minutes later advising that my choice of meal and my partner's drink selection was not available that night. Not to worry - it happens, so we chose something else. She then returned another 15 minutes later as she had forgotten our order so needed to reconfirm. We then waited nearly 1.5 hours for our mains, despite being the third table in that night arrived just before 6:30pm. I finished my glass of wine and was not asked if I wanted another despite trying multiple times to catch the Waitress' attention. So about an hour in I went to walk up to the bar to order another glass where I was met by another Waitress who took my order. No glass of wine ever arrived. We were then approached by our initial Waitress to ask if we wanted dessert before she remembered that we actually hadn't received our mains yet. Finally our food arrived by yet another Waiter who I enquired with about my missing glass of wine and he said he would go and get it. We finished our food... Still no glass of wine, and to be honest by this time we were more than over it. Tables around us were getting angry and we didn't want to add to the tension so we went to pay the bill but had to correct it as it had the ghost wine on it. We were asked how everything was and we politely complimented the food as it was not bad, however pointed out that the wait was quite disappointing. We left and noted that as we walked through the restaurant, every single table was food-less with visibly annoyed guests. I would like to point out that even on a disorganised, understaffed night with extra long waits, all it takes is for a Manager to come out and simply apologise and/or explain the delay to the tables, or even better - offer a small discounted rate such as a beverage on the house. This would have no doubt eased the irritation and even rectified the whole situation. We were not impressed that we noticed they were accepting new groups in all night long even though we were sat there waiting a ridiculous amount of time for our meal, and what was worse was that others around us that arrived around the same time of us hadn't even got their meals by the time we left 2 hours later. Not cool!
My daughter loves Italian and we went to Papa Tazio for her birthday dinner. The food was yummy and service was par excellence. The surprise 'complementary' birthday dessert was a very thoughtful gesture. Would highly recommend this place to all.
Solid 1 star experience. Arrived during a busy period and invited to wait for a table at the bar. No problem. We wanted to order a drink but were then solidly ignored until I politely approached bar staff. We then seemed to be forgotten about as a number of ‘walk ins’ came in after us and were given tables. I very politely enquired why we had not been seated yet and the bar manager told me to ‘just sit down’ from across the bar. Unbelievable. We were then seated and given menus. Another 15 mins elapsed before our order was taken. The waiter couldn’t take our order without us physically pointing to each individual item. We waited nearly another hour for a small salty pizza with a strange after taste and a raviolli dish consisting of about 4 raviollis and a piece of bread ‘pre-dunked’ for us. We received our mains at 8pm having arrived at 5:50pm. Suspect this place has changed hands at some point - there is nothing authentic about this place.
We ordered garlic pizza to start...it was pale with raw garlic. We politely asked for it to be cooked longer. We were given another one...but it was just as bad so we sent it back and said we would have our mains. We were approached by the owner who we thought was coming to apologise but instead was very agitated and said he was concerned that we would send our mains back as well. We were basically intimidated and he was implying we should leave. I have never experienced such a shocking reaction to a polite complaint. Would not recommend.
I m giving 1 star bcoz there is no zero option. Never ever recommended this. Had dinner last night with friends. Staff was polite and good. No issue with that. When we went to pay our bill, the old man may be owner or manager was so rude, he didn’t know how to behave with customers. we felt so bad. Decided never come back again. Food was zero quality. nothing special, better to eat in pizza hut or other shops. Zero value for money. No customer value. Waste of money.
There are better Italian restaurants in Rotorua than this one. Slow service and below average food. The old man behind the bar was absolutely rude, don't know if he is the owner or a staff. A Grubbiest rundown shack in Italy probably makes better Italian food that this place. Not recommended at all.
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