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Reviews, get directions and contact details for Okami Japanese Restaurant

Okami Japanese Restaurant
Address: 487 Keilor Rd, Niddrie VIC 3042, Australia
Phone: (03) 9379 6688
State: Victoria
City: Niddrie
Zip Code: 3042


Opening Hours

Monday: Closed
Tuesday: 5:30 – 10:00 PM
Wednesday: 5:30 – 10:00 PM
Thursday: 5:30 – 10:00 PM
Friday: 5:00 – 11:00 PM
Saturday: 5:00 – 11:00 PM
Sunday: 12:00 – 3:00 PM, 5:00 – 10:00 PM

Reviews
Went there for dinner, and the service was good and quick, the staff were friendly and smiling. Food was delicious and tasty particularly the meat and the sushi was fresh. we got all you can eat option
Previously I had visited this restaurant, and everything was perfect from food, service, cleanliness etc.nThis visit, we had to wait and ask for where our food was.nThe service was poor, and looking back on it, I think the staff expected that all orders would be done via the QR code/online. For us who didn't do it this way, had to really make an effort to get the staff attention.nAnd a few mix up with different food being dropped off.nnOn top of this, we had a staff member who spilled some sauce on our shoes. Didn't apologize, and asked them to get something to clean it up. We waited for many minutes, to then see that staff delivering food to tables. Took another couple of minutes to get the attention of another staff member, who after telling them what had happened, did the exact thing that the first member did, which was then to ignore us and continue serving other customers.nWe eventually got the attention of the offending staff member, who was told by us, that we were disappointed and upset with the service, as we were wanting to order our desserts. They again left the table, not to return with something to clean up our shoes and floor, but they didn't return to take our order.nAgain, some minutes later, we got the attention of someone who was completely different, and asked to talk to the manager.nThe manager was then told of the situation, and how disappointed we were. We said that if the offending staff member apologized and returned with something to clean up the mess, we would have been fine. We all make mistakes, but not to apologize and not to return, was disgusting and very upsetting for us.nWe left the restaurant not confident that the manager would have solved the situation. To make amends, the costs of 2 x glasses of coke was taken off our bill. Personally this isn't enough to warrant our return to this particular restaurant.nAfter raving about this restaurant for months, and experiencing such wonderful service at my other meals, to then having such a bad experience last night, has really upset and disappointed us. It really ruined an infrequent night out.
Great food as always. But really loved the new black sesame edamame! It was the best edamame I've ever had.
Incredible selection of delicious Japanese delights that are served quickly and just continually arrives to your table.nnA great value all you can eat. Although don’t order too much or you will be charged for what you don’t eat.nnStaff are so attentive making sure all your requests are acknowledged and responded to without delay. Items ordered were supplied within minutes and a constant supply of drinks was cheerfully delivered. I also asked for a printed list of our initial ordered items and this was presented immediately. It was so easy to continue ordering items throughout our 2 hour session.nnWe booked our dinner session the night prior and found it very easy to place the seating schedule within the first evening session. There is two evening dinner sessions with a limit of 2 hours each.nnOn the mid week evening session the restaurant was found to be quite busy but very comfortable with distance seating and plenty of room.nnDishes are well prepared and traditionally presented. A sincere experience of Japanese dining with lots of dishes to experience.nnPlenty of space for mobility impaired.
Food was ok but nothing super outstanding really. Ingredients were fresh and tasted good and service was really really fast even in a full restaurant. First dishes made it to the table in 5 minutes before the drinks arrived even. Most dishes were small sized so good to share. I do have a feeling portion sizes got bigger on some dishes like the 2 steak dishes were huge compared to the rest of the dishes. Overall not a bad place just nothing exciting either.
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Directions to Okami Japanese Restaurant with public transportation


Matthews Ave/Keilor Rd (Niddrie) 20 meters
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Matthews Ave/Keilor Rd (Niddrie) 40 meters
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Keilor Rd/Matthews Ave (Niddrie) 80 meters
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53-Keilor Rd/Matthews Ave (Niddrie) 110 meters
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Keilor Rd/Matthews Ave (Niddrie) 120 meters
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