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Reviews, get directions and contact details for Officeworks Newcastle West

Officeworks Newcastle West
Address: Cnr Parry &, National Park St, Newcastle West NSW 2302, Australia
Phone: (02) 4925 9700
State: New South Wales
City: Newcastle West
Zip Code: 2302


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Reviews
Had the pleasure this morning of meeting Ben, he went above and beyond to ensure everything was done perfectly, from the quality of my printing to helping me find the right products. His customer service was exceptional—he made sure I had everything I needed and even offered helpful suggestions. It’s rare to find someone so dedicated and attentive, making my experience smooth and enjoyable.nnA big shoutout to Ben for his professionalism and kindness. Thanks again
I called the store for a price match and was told they could and to head into the store for the purchase. After going in, they fumbled around, then said they couldn't because the stock level wasn't on the website of the store I wanted to match against it did not say out of stock. I've never had this kind of experience at JB Hi-Fi. I'd steer clear of this store and wasting time pleading your case to incompetent people for something as simple as price matching, when many other businesses in Newcastle are more than happy to have you business.
Absolutely terrible service, I purchased a set of drawers the previous day, checked the keys were there in the top drawer to lock salesman said yes they are inside tapped. I came back assuming the keys were still inside, transported direct back to our shop and keys were missing...I looked everywhere. Returned to Officeworks asking for a spare set of keys showing the key ID and photo of before purchase, they had nothing, completly useless. Now I'll have to go spend more money at bunnings at fit a new lock, tried the locksmiths they said go to the store they will have a spare set...nnAbsolute frustration.
Extremely long queue because they don't have enough staff for how busy the store is.nI went for a simple photocopy of my ID for both sides and after I did the first side I wait until find somebody free. Finally somebody came, I asked to the guy how I can use the same page of my photocopy in order to have both sides in the same page and they use professional printers so of course you can do it! He, in a very rude manner told me that he can't do that. Told me to do it separate and then cut it and make a new copy and the result was like sh't. Of course my paperwork got rejected and it was a waste of time and money.
I really don't appreciate the people who work here because they are so unprofessional when I came last night to print my name card number they within 30 minutes, They couldn't help me do it and promised me today and after 7am they could come and print for me within 15 minutes, But today I came they printed and told me to come back in 4 hours that is unprofessional because they hire kids to work and have no way of thinking so lazy. The service is really bad and I think the way of working should be adjusted because the staff here, they don't know what they are saying and doing, they don't have a unified opinion, they make the customers feel really tired, most of the young people here are very lazy. Ruby is girl talk with me about this problem but today staff didn’t 15 minutes have to 4 hours and obigate me waiting
Comment on this business

Directions to Officeworks Newcastle West with public transportation


Marketown Shopping Centre, Steel St 110 meters
12
24
47
King St at National Park St 110 meters
10X
22
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47
836
Marketown Shopping Centre, National Park St 170 meters
24
47
King St Before National Park St 190 meters
10X
22
23
550
570
714
836
Hunter St After Bellevue St 200 meters
11
12
13
22
24
26
28
47
824

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