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Officeworks

  1. Melbourne
  2. Melbourne Office Equipment

Reviews, get directions and contact details for Officeworks

Officeworks

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Russell St, Melbourne is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 107 Elizabeth St , Melbourne 3000, VIC, AU
Phone: (03) 9604 6100
State: VIC
City: Melbourne
Zip Code: 3000


Opening Hours

Monday: 07:00-21:00
Tuesday: 07:00-21:00
Wednesday: 07:00-21:00
Thursday: 07:00-21:00
Friday: 07:00-21:00
Saturday: 08:00-18:00
Sunday: 09:00-18:00

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Reviews
Extremely rude staff member refused to let me collect my order. Went to collect and brought the confirmation - which very clearly states I do not need to bring ID. The girl at the desk refused to even look at me, and spoke in a dramatic slow tone when I said I didn't have a physical ID on me at the time. Should treat customers better.
Im a disability support worker and i take my client to office works highett, mentone, apple store and jb hi fi....He likes to use the laptop WiFi and look up pokemon and thomas the tank engine videos on youtube. occasionally at officeworks he will even print pictures that he finds online...All the staff are understanding of my client as he has a disability autism and they can see this is a good outlet for him to get out into the community and do something he enjoys. He will even move out of the way if a customer wants to look at a laptop. Of the 4 years i have worked with my client we have never had an issue until today when my client was using one of the laptops at officeworks QV, where a staff member asked us to leave and said this was only for display purposes only. I explained my clients situation and said we have never had this issue before. The staff did not care and said we could not use their laptops. A little understanding and empathy goes along way....Thank you to all the other office works and retail stores who are understanding, and to QV officeworks please note that you ruined my clients night and time in the city.
Huge shout out to Dan for his exceptional customer service. He has gone above and beyond what he is required to do and I am happy with the purchase.
Absolute joke !!!! Place a notebook order for click and collect online and saw it was available and will be ready in 2 hours went back day after to collect was told is not there and have no idea where it is or when it will arrive. Staffs were very unhelpful and ignorant.
Unhelpful staff, online printing software was glitchy wouldnt let me select what i wanted for one of my prints, called and asked for help and the person just said it couldnt be resolved.
Good customer service. The photo printing needs to be improved. Print stations are often out of order and the ones that do work aren't always reliable.
Very inconsiderate customer service in the upper floor at the printing section. Veeery reluctant and slow and a lot of mistakes. With an attitude and rudeness. Definitely a 1 star rating.
Very unhappy with the team, no one comes and helps. I had to ask 2-3 team members if anyone can help me finding stuff. Also had interaction with on floor manager, he might be having a bad day at work. Really unhappy.
Rude staff. Talked to the manager Marc about an issue with my newly purchases airpods pro. No help provided and he was being really rude even though i had a written email from apple about the product being faulty.
Person in front of me just put the zero star below. She was not waiting for half an hour. She was literally waiting for less than 10 min. People just love to complain. I can see the staff doing their best trying to accommodate everyone. Keep up the good work.
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